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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

They go beyond the realms of traditional administrative support, embodying a diverse skill set and exhibiting exceptional qualities that propel them to be the best virtual assistant in any professional setting, contributing innumerable benefits to your organization.

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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

For instance, a salesperson’s ability to communicate persuasively can lead to more successful client negotiations. For example, a customer service associate can use the soft skills of communication, empathy and creative problem-solving skills to resolve a client complaint while increasing customer loyalty.

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How Emotional Intelligence Can Improve Your Work Life

Success

EI is a sought-after trait in job candidates, especially for leading teams or working in customer service. This is especially important as it relates to people of different backgrounds or cultures and is essential to developing inclusive organizations.

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Emerging Technologies for Administrative Professionals

All Things Admin

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. A computer can’t persuade someone to buy a product or service. It only knows what it’s taught and only performs the job it’s asked to do.

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Book Review: The Customer Service Survival Kit

Service Untitled

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

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How to say no and still deliver excellent customer service

Service Untitled

Organizations can’t honor every customer request not to mention that companies do not have unlimited resources even making it possible to never have to say “no.&# Possibly Related Posts: Empowering your employees to deliver excellent customer service Let us assume we have a great product, and we.

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How to say no and still deliver excellent customer service

Service Untitled

Organizations can’t honor every customer request not to mention that companies do not have unlimited resources even making it possible to never have to say “no.&# Possibly Related Posts: Empowering your employees to deliver excellent customer service Let us assume we have a great product, and we.