Remove Customer Service Remove Learning Remove Networking Remove Twitter
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44 Ways to Kick-Start Your New Year

Success

We asked a host of experts, readers who follow SUCCESS on Twitter and Facebook , and our SUCCESS staff what they will do to kick-start the new year. Haziq , via Twitter. I’ve learned that my daily choices make a big difference in my long-term happiness. Refresh your network. Pull up those numbers and refresh your network!

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Ep 221: Jennifer Chamberlin on Working From Home and Seeing Yourself as More Than Just an Assistant

LEADERASSISTANT.COM

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She grew up in England but was always passionate about Europe and learning foreign languages. When she began her first full-time job in Disneyland Paris in 1999, she knew it was the beginning of a new life in France.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

Success Habits: Proven Principles for Greater Wealth, Health, and Happiness By Napoleon Hill Though Napoleon Hill died more than five decades ago, there is still much one can learn from his teachings. Rather than leaving the reader with vague lessons learned, Kawasaki spells it out with tips, advice and quotes.

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Customer service and the impact of social media

Service Untitled

So how does all of this fit into the ever broadening sea of customer service? Large and small organizations are all taking the plunge, and diving into Facebook, Twitter, blogs, and forums, but as we all learned when we were younger, be prepared and make sure you know how to swim first. photo credit: zephythor.

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Ep 215: Kathleen Burns Kingsbury on Changing Your Money Mindset and Negotiating for What You Deserve

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. LEADERSHIP QUOTE Speak your mind, even If your voice shakes.

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How to survive customer service blunders in the world of social media

Service Untitled

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums.

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What You Can Learn from @Charter about Social Media

Tips From T. Marie

Often I feel I have disappointed them when I explain why I feel social media has worked for me because it doesn’t include auto-tweets , sales pitches or using a Twitter following or Facebook Page friends as advertising targets. But I’ve stayed with them because I’ve gotten some really great customer service…through Twitter.