Success

MARCH 22, 2022

Are your distribution, capabilities and customer service all world-class? What if they’re going to choose who’s to be fired based on who is willing to learn the most and who has been willing to contribute the most? Look around at who else you could help, who else could you mentor and how else could you contribute more?

Gossip 279

Gossip 2017 Mentoring Customer Service 279

Service Untitled

MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

Customer Service 40

Customer Service 2005 2012 AT&T 40

All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual!

Administrative Professionals 52

Administrative Professionals Mentoring Forms 2024 52

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way. Remember train, train, train. At a local.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Success

MARCH 24, 2022

From an early age, we learned to recoil at the word. I learned that courage was not the absence of fear, but the triumph over it. The best thing you can do when you’re afraid is to take a chance, be bold and tell a friend or mentor exactly what your biggest fears are. I understand why. You can’t have the cookie.” “No!

Negotiating 167

Negotiating Fax 2017 Phones 167

Recruit CRM

SEPTEMBER 29, 2021

Offer Mentorship Mentoring may seem like the obvious solution to training new hires, but it is not something that should be overlooked as it is a crucial step towards developing an effective strategy that will affect a recruiter's performance in the long run. 10 Things To Keep In Mind While Training Recruiters In Your Agency 1.

Agencies 56

Agencies Training Mentoring Confidence 56

Recruit CRM

SEPTEMBER 29, 2021

Offer Mentorship Mentoring may seem like the obvious solution to training new hires, but it is not something that should be overlooked as it is a crucial step towards developing an effective strategy that will affect a recruiter's performance in the long run. 10 Things To Keep In Mind While Training Recruiters In Your Agency 1.

Agencies 52

Agencies Training Mentoring Confidence 52

LEADERASSISTANT.COM

OCTOBER 15, 2023

Some have even gone above and beyond to personally mentor her throughout her time as an Executive Assistant – and now, Executive Business Partner! And I learned the ins and outs of pretty much being an office assistant and business came to, you know, fell into that. And I’ve had amazing mentors along the way.

AT&T 81

AT&T Mentoring Gossip Confidence 81

On The Job

JANUARY 19, 2012

But in this story I did for Gannett/USAToday, you'll see that it's to your advantage never to turn down a chance to learn something new. Among the most popular skills employers want are communication, writing, finance and customer service, he says. You want to model them and make them your mentors," Blumenthal says.

Training 100

Training Skills Mentoring Customer Service 100

Service Untitled

MARCH 21, 2011

Customer service is all about what the customer thinks when a business encounter is done. Customers are the ones who decide how much they want to spend, where they want to spend, and how they want to spend. Camaraza explained the company’s service ethos as related to their Customer Care Professionals.

Customer Service 40

Customer Service Interviewing Mentoring Training 40

The Small Business Blog

JANUARY 13, 2010

Although he never finished high school, Scudamore loves nothing more than learning. Within his business he has established what he calls a Mentor Board of Advisors, a group of people he turns to for advice and learning. For example, one of these mentors runs one of 1-800-GOT-JUNK?’s

Collaborate 100

Collaborate 2007 2010 2008 100

Office Dynamics

OCTOBER 6, 2010

As an office manager, I was already providing support to our VP of sales, doing project management, customer service all the while keeping an office running smoothly and giving guidance and mentorship to those reporting to me in supporting our organization. Learning the "Why" and "What" about the business.

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

Office Dynamics

OCTOBER 6, 2010

As an office manager, I was already providing support to our VP of sales, doing project management, customer service all the while keeping an office running smoothly and giving guidance and mentorship to those reporting to me in supporting our organization. Learning the "Why" and "What" about the business.

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki has also provided support to several other key executives and managed various teams within BCG’s South System, including the Visual Services team and the Houston EA/AA team. She mentors, trains, and coaches EA/AAs across the region. So I think it was great that I could actually learn the job. While supporting J.,

Management 98

Management AT&T 2018 Training 98

Success

DECEMBER 21, 2022

Find a mentor. I’ve learned that my daily choices make a big difference in my long-term happiness. Ask questions of mentors and peers. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Take stock and charge forward. Why didn’t I win them last year?

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Mentoring Goals Clothes Expenses 345

Success

JULY 20, 2023

Drawing on his 40-plus years with Wall Drug, and lessons he learned from older generations, Hustead shares advice for other small-business owners who may be tested by the next economic downturn or another unforeseen crisis. Time and again, keeping the focus on profitability has been crucial to helping small businesses survive a recession.

Restaurants 185

Restaurants Mentoring Finance 2002 185

The Small Business Blog

NOVEMBER 2, 2009

Entrepreneurs benefit from mentors : Starting a new business involves a steep learning curve, but thanks to a local mentoring program, owners of fledgling Sask atoon businesses can call on the experience of established entrepreneurs.

2009 100

2009 UPS 2007 2008 100

The Shrink for Entrepreneurs

APRIL 2, 2013

The wisdom of mentors, colleagues, friends, family, bloggers and gurus churns and froths. As a newbie entrepreneur faces the learning curve of a new business, specific advice doesn’t matter much. Moving forward, hitting obstacles and learning from firsthand experience is what counts. Some sticks and a lot is washed away.

AT&T 40

AT&T Mentoring Customer Service Finance 40

Service Untitled

FEBRUARY 7, 2012

Service Untitled: So empowerment is obviously critical to customer service. How do you empower customer loyalty to your members? If they have something that they need to get to done for a customer, they don’t have hoops to jump through to make a decision. Service Untitled: That makes sense. Rob: It’s both.

Interviewing 40

Interviewing Phones Training Skills 40

The Small Business Blog

DECEMBER 20, 2009

If you are no longer personally growing and learning in your role it can cause your business to stagnate. Oh, and get the mentoring and personal access to make it happen as safely as possible. Have you developed a resistance to adopting new ideas or taking risks? It is possible that you may have been at the helm for too long.

2007 100

2007 2008 2009 2006 100

Musings of a High-Level Executive Assistant

JANUARY 3, 2013

Very few people will go out of their way to mentor you and help you change for the better. Now imagine you are an assistant and you didn't realize or learn something equally basic and fundamental as how to use email in a business context. That’s something you will have to undertake yourself.

Agencies 40

Agencies Dropbox Email Learning 40

Service Untitled

FEBRUARY 29, 2012

Constantly you should be having interactions and it should just be a never–ending process of learning and growing and getting better and building relationships and having interactions, and that’s the type of environment we want to promote. They’ve learned the ones that they want and they just want to answer the phones on a day–to–day basis.

Interviewing 40

Interviewing Customer Service Skills Goals 40

All Things Admin

AUGUST 3, 2022

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. Every administrative professional needs a procedures manual. Procedures are documented processes that explain exactly how to complete a task.

Administrative Professionals 80

Administrative Professionals Dropbox Mentoring Forms 80

Men With Pens

APRIL 6, 2010

Actually, we’re happy to put ourselves forward as the expert for anyone who wants to learn how to start your kick-ass web writer business. Who wants to learn about OIL RIGS? Learning how to learn was my goal. But clients for my content marketing services? You know, seeing as we wrote the book on it and all.

2010 40

2010 AT&T Mentoring Learning 40

Practically Perfect PA

SEPTEMBER 19, 2014

Yes, I have taken job-specific software classes, classes to learn organizational and people skills, and took computer certification classes which I was not aware I needed coming right out of high school. Yes, NVQ’s in Customer Services and Business Administration. Yes – NVQ in Customer Service.

IAAP 100

IAAP Training AT&T Skills 100

Men With Pens

JUNE 27, 2010

Your positive outlook, your attitude, and your customer service takes a hit. Maquis June 28, 2010 at 1:16 am I’ll admit that I’ve definitely learned the hard way that sleep deprivation can be physically painful. Sleep is *extremely* important – I learned that the hard way indeed! Lesson learned.

2010 40

2010 AT&T Health Stress 40

On The Job

JANUARY 26, 2009

Put mentors in reverse: It’s not only the older employees who have something to teach younger employees. Or, visit businesses known for their customer service, even if it’s not your particular industry. Many retailers are known for top service — ask employees what they noticed about how employees in these stores behaved.

Management 100

Management Restaurants Stress Health 100

The Small Business Blog

OCTOBER 2, 2006

By learning from others’ experiences, we can pass those on and everybody benefits. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2006 100

2006 2008 2007 2009 100

Success

FEBRUARY 15, 2022

And for the sixth time, we have done the research to find the 25 most influential leaders in this space: the coaches, speakers, authors, mentors and thought leaders to know in 2022. He is a teacher, a mentor, a coach, a convener, and a doer. Coach, mentor, creator. But this year, there’s more. Elena Cardone. Cindy Castillo.

Mentoring 312

Mentoring International 2021 Social Media 312

Success

AUGUST 3, 2021

That’s why many business leaders are turning to the Enneagram, a personality tool with ancient roots, to learn more about their employees and how to best equip them for success. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency.

Environment 306

Environment Gossip Negotiating Salary 306

Men With Pens

MARCH 14, 2010

So they try to be do-it-yourselfers, learning from blogs, ebooks, and other sources of free information. Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques.

2010 40

2010 AT&T Expenses Social Media 40