Customer Service International Phones Training 
Success
AUGUST 12, 2021
Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.
All Things Admin
FEBRUARY 20, 2023
Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.
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Service Untitled
AUGUST 8, 2011
The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service? Whether we.
Office Dynamics
APRIL 5, 2017
Whether these morning meetings take place in person or over the phone they are vital to the executives and assistants team success. How can you deliver over-the-top customer service to your internal and external customers? Have the courage to update old, unproductive habits. Dare to cross boundaries!
Office Dynamics
OCTOBER 15, 2014
Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. It’s a message, folks! Are you hearing it? Are you hearing it? Friend: I miss you.
Practically Perfect PA
JUNE 8, 2017
When the pressure is on to find an impressive venue to wow your clients, or source the ideal training venue for your delegates, or book the perfect executive meeting room, it’s good to know that help is at hand. What’s the process of using a venue finding service? We pride ourselves on providing an exceptional service every time.
LEADERASSISTANT.COM
NOVEMBER 26, 2023
ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Dozens of times throughout the day, you refresh your phone to see if you have new emails. —David K.,
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