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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

They demonstrate adeptness in handling deadlines, delegating tasks, and ensuring seamless collaboration among team members. Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs.

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Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

LEADERASSISTANT.COM

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. Growing up as the daughter of an immigrant parent, goal-setting has always been a way of life for Maria.

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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

For instance, consider a team leader experiencing difficulties at home such as financial strain, romantic issues or the loss of a family member. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. It reflects your inner drive as well as your passions.

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5 Ways to Include Soft Skills on Your Resume

Success

You only have so much space on a resume, so you want to use it to show that you’re a team player who can work independently and has good time management skills while highlighting your technical skills. Even though it’s tricky, effectively communicating your soft skills on your resume can give you an advantage over other applicants.

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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

Whether you are a hiring manager determined to build a winning team or a job-seeker searching for the perfect career, you need to know the difference between hard skills and soft skills. The universal nature of soft skills means they are as important to a cybersecurity team as they are to a marketing or PR department.

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Industrious CEO Shares Pivotal Ways To Foster Workplace Connections

Allwork

A strong community spirit can lead to increased job satisfaction, collaboration, and productivity among team members. Hodari emphasized the importance of using technology, such as AI, to improve the workplace experience and deliver better customer service.