article thumbnail

‘Power Doesn’t Come from a Title’

Success

It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting. He came in not laying down the law but “improving the region’s customer service and taking steps to lift morale.” It is given to you by the people.

article thumbnail

Consumer Reports’ naughty and nice list for holiday shoppers

Service Untitled

On Monday, Consumer Reports published its first Naughty and Nice Holiday List. “Our goal isn’t to laud one company or put down another, but to call out specific policies that we think put consumers first or put them behind the eight ball,&# stated Tod Marks, senior editor and resident shopping expert at Consumer Reports. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Gratitude – A True Measure of.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. It is always important and never more so in today’s tough economy to make sure customers know unmistakably that you never take them for granted. Great customer service is not “rocket surgery!”

article thumbnail

Top 5 Tips for Finding Investors

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." You could find possible investors anywhere, even while on holiday. WinWeb TV Free Small & Home Business Videos for you. Pitch your business as often as possible.

2007 100
article thumbnail

Small Business World News Round-up - 2009/11/10

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." WinWeb TV Free Small & Home Business Videos for you. My Recent Tweets Add value to become successfully self employed or a freelancer. — ST.

2009 100
article thumbnail

Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

BatchBlue was created with one goal in mind: to create useful, user-friendly software for small businesses. What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service!   I'll also share that your customer service is fast! 

article thumbnail

Top 5 Tips for Finding Great Employees (cheaply!)

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." WinWeb TV Free Small & Home Business Videos for you. My Recent Tweets Add value to become successfully self employed or a freelancer.

2007 100