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Your Roadmap to Effective Office Systems

All Things Admin

Many believe that the terms “procedures” and “systems” are interchangeable, but that’s not exactly true. A system contains all the information you need to handle the accounting functions for your job. Procedures, forms, and checklists combine to create systems for how you get things done efficiently. Systems have many benefits.

Agenda 90
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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk WinWeb – Your Office Online Simply the best way to manage your small business! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers.

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Ep 242: Nicki Cave on Managing a Team of Assistants and Finding Happiness in Your Work

LEADERASSISTANT.COM

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. In this episode of The Leader Assistant Podcast, Nicki talks about managing a team of assistants, creating a career development plan, cultivating a team culture, and finding happiness in your role.

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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.

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Interview Questions and Answers for PAs, EAs and Admins Part 6

Practically Perfect PA

He was very self reliant so he didn’t want me to touch his unique filing system. I would pop the file on his desk so that he had everything he needed for the following morning. During every competency based interview I have been asked about my people management skills.

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The Evolution of CRM

Productivity Bits

C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support.

Suppliers 100
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The Mantra You Should Abide By To Make The Most Of Your CRM System

Small Business CEO

Again, no one sat down and briefed people about the key advertising and sales management strategies of Search Engine Optimisation, Pay Per Click or Customer Relationship Management. Of course, it’s scalable – there are bigger systems for bigger businesses and additional features when current goals have been met.

USPS 40