Customer Service Expenses Learning Phones 
Tips From T. Marie
JANUARY 20, 2015
I’m a stickler about customer service. I have experience serving and helping others, so when it comes time for me to be the customer I have high expectations. This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service.
Success
MARCH 24, 2022
From an early age, we learned to recoil at the word. I learned that courage was not the absence of fear, but the triumph over it. Pick up the phone, knock on the door, reach out to those people, and go for what you want. Pick up the phone and let’s make some money! I understand why. You can’t have the cookie.” “No!
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Service Untitled
NOVEMBER 9, 2010
Do you think lawyers conduct surveys about customer satisfaction ? Actually, most attorneys I have spoken with in the last few days maintain that client relationships don’t fall under the topic of customer service. Lawyers need to anticipate, learn and invest in their client relationships. Their expertise in legal.
Service Untitled
JANUARY 24, 2011
When the same organizations continue to rise to the top of survey after survey and that special quality sets them apart from their competition, there is most likely something to learn and serious food for thought. The store scored 90.9 percent in the satisfaction scale.
Productivityist
DECEMBER 15, 2013
One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Here are some of biggest learnings: 1. This required web research, data entry and a lot of emailing & phoning back and forth throughout the course of 2 days.
Small Business CEO
JANUARY 25, 2010
Maybe you look at maximizing revenue per full-time employee, increasing first call resolution in your contact center or IT expense as a percent of revenue. Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. Can they easily get a human on the phone if they need one?
Success
DECEMBER 21, 2022
Call one of your children on the phone. I want to evaluate my cost-of-living expenses and see where I can cut back. I just started my own business, and I want to evaluate my income versus my expenses to see where I am currently, with the ultimate goal of hitting the salary I want to make. Review your expenses as a couple.
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