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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

can sound like some kind of mysterious monster that’s coming for your job. Please help me write a professional email to my boss, the senior managing partner, to ask for funds to attend the Project Management Learning Lab in September. If you’re like me, all of this noise can create a lot of anxiety and overwhelm.

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The “Secret” Customer Service Weapon for Small Technology Companies

Small Business CEO

Technology companies are, unfortunately, almost as well known for having poor customer service as they are for their actual products. Small business expert Anita Campbell cited poor customer service for web apps as one of three key issues that needs to be overcome before cloud apps can become ubiquitous in small businesses.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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10 Things to Keep in Mind While Training Recruiters for Your Search Agency

Recruit CRM

Recruiters need to know where to find them before engaging in any cold-calling, emailing, or other interactions with potential candidates. Your agency can put this into practice by demonstrating problem-solving and essential customer service skills and the most effective ways for communication as a recruiter.

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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

It didn’t work at all as described and I emailed him to ask “did you actually use this or are you just selling it for the affiliate income?&# When I go to a website I don’t need to like the salesman, owner or customer service rep. I remember buying a product that someone I liked and trusted recommended.

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