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We can have a dramatic impact on people’s lives with simple, small and cost-free changes

Workplace Insight

London, the crouching monster, like every other monster has to breathe, and breathe it does in its own obscure, malignant way. The men and women imagine they are going into London and coming out again more or less of their own free will, but the crouching monster sees all and knows better. The business districts.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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The “Secret” Customer Service Weapon for Small Technology Companies

Small Business CEO

Technology companies are, unfortunately, almost as well known for having poor customer service as they are for their actual products. Small business expert Anita Campbell cited poor customer service for web apps as one of three key issues that needs to be overcome before cloud apps can become ubiquitous in small businesses.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

can sound like some kind of mysterious monster that’s coming for your job. to optimize scheduling; streamline customer service; transcribe meeting minutes; edit documents, photos, and videos; create dynamic presentations and graphics; even plan and organize multi-city travel. You’re likely to be surprised!

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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Another Clever Lesson from Hollywood

Musings of a High-Level Executive Assistant

So, if you haven’t seen Monsters University yet, don’t read any further because there will be spoilers! Then they became janitors, and customer service reps, and then finally they got to be become a part of the scare team. I figured SOME presence is better than NO presence or waiting for the BEST time.

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10 Things to Keep in Mind While Training Recruiters for Your Search Agency

Recruit CRM

Your agency can put this into practice by demonstrating problem-solving and essential customer service skills and the most effective ways for communication as a recruiter. However, a plan to integrate new recruiters within the agency's work culture is often neglected.