article thumbnail

How To Build A Thriving Coworking Community

Allwork

Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service. Whilst the benefits of chat apps are multiple, not everyone wants to download another app, and notifications can easily go unchecked.

Calendars 299
article thumbnail

Ep 205: Rita Reis on Speaking Up, Networking, and Developing Soft Skills

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform

Stephanie LH Calahan

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost.   They gave one business day to come up with a plan.  iTunes [link].

article thumbnail

Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

LEADERASSISTANT.COM

LEADERSHIP QUOTE I will not lose, for even in defeat there’s a valuable lesson learned, so it evens up for me. – ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Forms 72
article thumbnail

Ep 255: Maggie Olson Walks Through the Nova Chief of Staff Course

LEADERASSISTANT.COM

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

article thumbnail

Ep 248: Cathy Rong – Chief of Staff for Questlove

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff. Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life.

article thumbnail

Ep 238: Concetta Green – Chief of Staff at Harvard Business Publishing

LEADERASSISTANT.COM

In this episode, Concetta talks about diving head-first into ambiguity, overcoming the anxiety of working for a well-known brand, being a recovering workaholic, and showing up as your authentic self. Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years.