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Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform

Stephanie LH Calahan

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost. web site immediately and download your audio content.  iTunes [link]. Dear Cinch.FM

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Ep 244: Andrea Shaffran on Assisting 8 Executives and Holding Multiple Roles

LEADERASSISTANT.COM

This organization helps 30 rural hospitals in Colorado, Utah, and Michigan find collaborative solutions, including resource sharing, to help save its members money to keep healthcare in rural communities local and sustainable. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

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Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

LEADERASSISTANT.COM

CONNECT WITH CAROLINE Caroline on LinkedIn A couple of Caroline’s favorite resources: Harvard Business Review article about valuing and protecting your time -> Who’s Got the Monkey? LEADERSHIP QUOTE Keep your friends close, and your enemies closer… in the warmest and most positive way!

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Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

LEADERASSISTANT.COM

Michelle Motz is a highly accomplished and results-driven administrative professional with a knowledge of finance, investor relations, strategy, M&A and Human Resources. In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role.

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Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

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Ep 207: Deedee Benyi on Understanding the Business and Supporting Multiple Executives

LEADERASSISTANT.COM

She has been a communications lead and chapter lead of an employee resource group, a featured company blogger and most recently, the co-founder of the Administrative Community of Practice. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

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Ep 231: Maggie Olson – Former Chief of Staff at T-Mobile and Founder of the CoS Certification Course

LEADERASSISTANT.COM

Her solid business acumen, unwavering curiosity, and genuine passion for employee culture provide her the ability to fill any gaps necessary for a team’s success, and with over two decades of experience leading teams across varying industries and businesses, she has a wealth of tools, resources, and experiences to draw from.

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