Course Customer Service Email Social Media 
ProAssisting Blog
NOVEMBER 22, 2023
They possess a strong foundation in administrative duties, adeptly handling scheduling, email management, and organizing information. Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs.
Service Untitled
DECEMBER 5, 2012
And when they were satisfied with that relationship, then the “social vampire” would cling on to the next person – drawing apart everyone’s patience and exhausting all those left behind in that person’s social wake.
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Service Untitled
APRIL 15, 2014
Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?
Eat Your Career
AUGUST 28, 2023
You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. Of course, the more information you give it, the better the outcome. This includes personal identification information (like phone numbers, email addresses, social security numbers, etc.)
Service Untitled
JULY 31, 2012
Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? In a study from CRM Guru, bad customer service accounts for 70 percent of customer attrition followed by poor quality at 30 percent, price at 25 percent, and functionality at 15 percent.
Service Untitled
MAY 21, 2013
No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.
Service Untitled
OCTOBER 8, 2013
Of course, in football every yard gained by the offense means the defense has given that yard up, yet it is the offense who has to score. Since customer service is now getting more and more complicated because prices have become so competitive, does it also depend on a better defense or one of offense?
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