All Things Admin

FEBRUARY 20, 2023

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Today’s job descriptions are more likely to include analytical reasoning, critical thinking, complex problem-solving skills, and UX design. What skills should you focus on honing and which should be left behind?

Administrative Professionals 98

Administrative Professionals Social Media 2025 Mentoring 98

Make or Break Moments

JANUARY 7, 2010

Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? I have often theorized the importance of building relationships with customers and now a recent survey puts dollars to the sense of that theory.

Customer Service 100

Customer Service 2009 2008 2010 100

Service Untitled

AUGUST 11, 2013

So what makes something like this so memorable, and why did the employee take it on her own to offer us such a complimentary service? Strong leadership skills and great training enhance the talents of great employees. Why do customers want to keep coming back?

Customer Service 40

Customer Service Skills AT&T Training 40

Service Untitled

OCTOBER 8, 2013

Since customer service is now getting more and more complicated because prices have become so competitive, does it also depend on a better defense or one of offense? ” The less an organization does, the less the cost. ” The less an organization does, the less the cost.

Customer Service 40

Customer Service Expenses Social Media Promotion 40

Service Untitled

DECEMBER 12, 2012

What we don’t like however, are problems with the merchandise or services we purchase. Therefore customers are more likely to shop at the competition when customer service perfection fails. So what are some of the customer service “need to master” skills in order to create that exceptional experience ?

Customer Service 40

Customer Service Holidays Gifts Clothes 40

LEADERASSISTANT.COM

AUGUST 13, 2023

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Eryn talks about the real cost of an executive’s time, the trending transition from EA to chief of staff, and how relationship management is an under-utilized skill for executive support. LEADERSHIP QUOTE Build a life you don’t need a vacation from.

Management 83

Management Restaurants Customer Service Budget 83

Service Untitled

OCTOBER 17, 2011

Still imagine all the damage this entire bad customer service experience has had on the business. How many times have any of us just left our would-be purchases on the ledge or on the counter because service was so slow? Some organizations seem to have misplaced the concept of customers first. photo credit: jeffkward.

Customer Service 40

Customer Service Purchasing Cubicle Social Media 40

Service Untitled

APRIL 21, 2011

It was beyond just satisfied; you as a customer were particularly delighted. With that feeling in mind, how can an organization delight a customer? If I had to call in a carpenter to repair the damage, it would have cost far more than $48 for a two foot white oak baseboard #1259.

Customer Service 40

Customer Service Budget Purchasing Skills 40

Office Dynamics

APRIL 2, 2015

Good communication skills. Organization skills. Interpersonal communication skills. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Excellent time management skills. Great networking skills. Analytical forward thinking skills. Team player.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

OCTOBER 9, 2018

Share Ground Transportation: Sharing a taxi or town car with other attendees from your organization may be a cost-effective alternative. Hotel Requests or Repairs: Most hotels do their best to provide good customer service, neat and fully functional sleeping rooms, efficient staff, and tasty food.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

BMT Office Administration

NOVEMBER 4, 2022

This can still be a great way to keep employees happy and up-to-date on skills. The education maintains or improves employees’ skills needed in their present jobs. A $9,500 gross-up will cost the company $13,503.91. This nuance appears to be frequently missed in the continual contest to create more attractive benefits offerings.

Expenses 52

Expenses Salary Legal Customer Service 52

The Small Business Blog

JANUARY 23, 2011

Try to cut your operational costs as quickly and savagely as possible, without it affecting your ability to provide top quality products or service. Work diligently on customer retention during this difficult period. sales techniques or customer service). sales techniques or customer service).

Customer Service 100

Customer Service Training Skills AT&T 100

Office Dynamics

OCTOBER 16, 2011

Creativity is important and is a wonderful skill that will help you at work and at home. Reduce costs. And give better customer service. You can use creativity to: Improve communications. Make your job easier. Become more valuable to your organization. Get more organized. Solve a problem. Make a better decision.

Administrative Professionals 100

Administrative Professionals Customer Service Forms Environment 100

Service Untitled

FEBRUARY 21, 2014

While it may not be necessary to don a disguise with a fake beard, hair dye, and bushy eyebrows, why not use the idea and do some anonymous shopping of your own to determine what customers want, what customers get, and how skillfully and competently customers are getting what they want? photo by: olarte.ollie.

Customer Service 40

Customer Service Etiquette Training Skills 40

Productivity Bits

NOVEMBER 22, 2011

For many businesses this has enabled them to make significant cost reductions. For employees, working from home means zero commuting costs, reduced food bills and a more efficient use of their time. Emergence Of Working Remotely. This form of working from home and using computers and the Internet has been coined telecommuting.

Telecommuting 100

Telecommuting Suppliers 2011 Customer Service 100

Small Business Labs

DECEMBER 16, 2014

Already in use by Apple and other major retailers, Beacons are being used for applications such as in-store customer service notifications, special upgrade offers and personalized marketing messages.    They also provide independent workers (and others) a way to upgrade their skill and/or learn new ones.  

2015 100

2015 Payroll Finance Skills 100

Success

DECEMBER 20, 2023

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks. Right now, AI interests many companies.

2024 299

2024 Customer Service Agencies PowerPoint 299

Energage

SEPTEMBER 4, 2017

Improved employee retention, along with the associated costs of rehiring and retraining. Improved customer service, which translates to customer retention. Naturally, skilled face-to-face communication is best. Yet, these skills are rarely the issue. Decreased absenteeism.

2017 58

2017 Customer Service Training Skills 58

Admin Awards

FEBRUARY 2, 2023

Colleen’s award criteria highlight success in areas including high proficiency, reflecting the core values of the organization, commitment to the organization’s cause or purpose, providing legendary customer service, internally and externally, and having a heart for employee advocacy. Welcome to Robin. Dependable. Anticipatory.

Interviewing 52

Interviewing Administrative Professionals Medical 2012 52

The Small Business Blog

APRIL 8, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? The other skills you require will depend on the type of signs you plan to make (e.g.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

APRIL 20, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? And people claim our country has a skills shortage? What is Small Business Infrastructure?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 8, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? E-Mail me or follow me. Build your own network! You ask a question, I answer!

Training 100

Training 2007 2008 2009 100

Service Untitled

APRIL 8, 2010

Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Service Untitled

DECEMBER 28, 2012

From the moment one arrives, the promise of a truly regal customer experience is realized. And the “WOW” customer service experience began. Are mobile devices serving customers properly? So it came to be my family’s desired location for Christmas dinner; the dinner buffet in the Ponce de Leon Ballroom.

Customer Service 40

Customer Service Holidays Restaurants AT&T 40

The Small Business Blog

FEBRUARY 2, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Outsourcing Options For Small Business Focus on your business, timeshare professionals.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 11, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Skills needed: Experience is the key to success in this industry. Build your own network!

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

MAY 13, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? It will be helpful if you have basic web publishing skills to maintain your website.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

APRIL 29, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? In addition, you will need basic web publishing skills in order to update your website.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

MAY 20, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? The overall start-up cost will range from £1,500 to £2,500 (2,000- 3,000 EUR, 3,000-5,000 AUD/USD).

UPS 100

UPS 2008 2007 2009 100

The Small Business Blog

APRIL 16, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? How else can it be explained that we ignore this massive “skills resource&# sitting at home.

2008 100

2008 2007 2009 2006 100

The Small Business Blog

DECEMBER 20, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? E-Mail me or follow me. Build your own network! What is Small Business Infrastructure?

2007 100

2007 2008 2009 2006 100

The Small Business Blog

MARCH 16, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Starting a Small Business? What is Small Business Infrastructure?

2007 100

2007 2008 2006 2009 100

Office Dynamics

MARCH 20, 2012

Share Ground Transportation: Sharing a taxi or town car with other attendees from your organization may be a cost effective alternative. Hotel Requests or Repairs: Most hotels do their best to provide good customer service, neat and fully functional sleeping rooms, efficient staff, and tasty food.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

Office Dynamics

MARCH 20, 2012

Share Ground Transportation: Sharing a taxi or town car with other attendees from your organization may be a cost effective alternative. Hotel Requests or Repairs: Most hotels do their best to provide good customer service, neat and fully functional sleeping rooms, efficient staff, and tasty food.

Administrative Professionals 100

Administrative Professionals Travel Training Restaurants 100

The Small Business Blog

NOVEMBER 13, 2007

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? You use your language and local knowledge skills and open up a new market for this small business.

2007 100

2007 2008 2009 2006 100

Small Business CEO

NOVEMBER 4, 2013

You will need to have reserve funds ready if you plan to export, as there are many different costs to take into consideration. International clients may expect credit for longer than your domestic clients, and there will be administration costs and transportation fees too. Can You Service Overseas Clients?

International 40

International Customer Service Skills Confidence 40

The Small Business Blog

JULY 27, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? What is Small Business Infrastructure? How to be successful by focusing on your core business.

2007 100

2007 2008 2006 2009 100