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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Today’s job descriptions are more likely to include analytical reasoning, critical thinking, complex problem-solving skills, and UX design. What skills should you focus on honing and which should be left behind?

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’?

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Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel!

Office Dynamics

Share Ground Transportation: Sharing a taxi or town car with other attendees from your organization may be a cost-effective alternative. Hotel Requests or Repairs: Most hotels do their best to provide good customer service, neat and fully functional sleeping rooms, efficient staff, and tasty food. Remain calm.

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Avoid costly mistakes by creating a better call center for customers

Service Untitled

Call centers can range from one or two people in a small office to thousands of customer service representatives in huge office complexes, but a customer’s view is set by their first impression or that first phone call needed for help. With repeat customers come recommendations and more customers.

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Proofread with Perfection - A Webinar

Office Dynamics

Poor proofreading can cost you your job. Learn to proofread with perfection, get a grasp on grammar rules and sharpen your editing skills. will discuss the most common types of errors, what you can do to catch—and fix—them and the skills you need to produce effective, error-free communication. Oscar Wilde. Event only: $197.

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9 Traits of a Successful Manager that Increases Productivity

Productivityist

This means no meetings, and perhaps even limited phone calls. But actually, multitasking is the quickest route to exhaustion, burn out and errors, which are more than likely going to cost you more time, money, and energy in the long run. An easy habit to start today is by scheduling an administration day every week.

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Service Untitled» Blog Archive » Help customer focus with the.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.