Service Untitled

APRIL 10, 2013

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

Customer Service 40

Customer Service Social Media Negotiating Facebook 40

LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 87

Customer Service Restaurants Budget Environment 87

LEADERASSISTANT.COM

JANUARY 28, 2024

. – Dolly Parton CONNECT WITH ELLEN Ellen on LinkedIn ABOUT ELLEN Ellen Richards, Founder of The Lightbrary, is on a mission to empower Executive Assistants to dream bigger, explore possibilities with curiosity, and confidently create action plans to achieve their goals. Each review helps me stay motivated to keep the show going! –––

Restaurants 75

Restaurants Customer Service Budget Training 75

Success

MARCH 16, 2022

I mentioned that I was confident I had fully performed the contract and was still offering to rework things to make her happy. Confidence kept Lynch from refunding a penny, and she wasn’t sorry to lose the difficult client. “She had no interest in allowing us to make it right. She said she would sue me…. That’s when she went quiet.”.

2014 264

2014 Confidence Budget Phones 264

LEADERASSISTANT.COM

JULY 16, 2023

In this episode, Monica talks about being confident in advocating for yourself, pivoting when priorities change, and being honest with yourself if you find yourself in a role that’s not quite for you. LEAVE A REVIEW If you’re enjoying the podcast, please take 2 minutes to rate and review the show on Apple Podcasts here.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. LEAVE A REVIEW If you’re enjoying the podcast, please take 2 minutes to rate and review the show on Apple Podcasts here. Each review helps me stay motivated to keep the show going!

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

LEADERASSISTANT.COM

AUGUST 6, 2023

Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust. LEAVE A REVIEW If you’re enjoying the podcast, please take 2 minutes to rate and review the show on Apple Podcasts here.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

DECEMBER 3, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! –––

Networking 78

Networking Restaurants Customer Service Budget 78

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going!

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

DECEMBER 31, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! –––

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

Service Untitled

NOVEMBER 7, 2011

Amazon.com’s newest customer service facility opened on Friday with a fanfare of speeches and a ribbon-cutting ceremony. The new 70,000 square-foot center in Kinetic Park, West Virginia was described as a “perfect fit” by Vice President of Amazon customer service Tom Weiland.

Customer Service 40

Customer Service 2011 Purchasing Confidence 40

LEADERASSISTANT.COM

AUGUST 13, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going!

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

JUNE 4, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going!

Restaurants 92

Restaurants Travel Customer Service Stress 92

The Small Business Blog

JULY 26, 2017

Pick products that are reviewed by real customers and ask for your old beds and mattresses to be taken away upon delivery. Recruit the best staff and build their confidence. Help and encourage your staff to be experts in the hotel’s services and customer services. Keep an eye on your competition.

Customer Service 102

Customer Service Confidence Gifts Email 102

Service Untitled

JANUARY 4, 2011

The case of Systemgraph, a support company approved by Apple, and Greek physician Dimitris Papadimitriadis are becoming an Internet sensation, and it’s all about customer service or the lack thereof – depending which side you find defensible that is. He did not purchase the computer from Systemgraph. What do you think?

Customer Service 40

Customer Service Purchasing Google Legal 40

LEADERASSISTANT.COM

MAY 21, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going!

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

Office Dynamics

APRIL 5, 2017

Do you wish you were more confident? One great example is an assistant requesting a daily meeting with his or her executive to review the upcoming day’s top priorities and more. How can you deliver over-the-top customer service to your internal and external customers? See yourself in a new light, starting today!

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Service Untitled

APRIL 4, 2011

In real estate sales, there is a lot more to successful customer service than dealing with just customers and clients. Homes are listed in multiple listing services, and thousands upon thousands of other selling realtors are there to sell a listed home. In real estate listing is the game. photo credit: thomasy7.

Customer Service 40

Customer Service Social Media Phones Confidence 40

Service Untitled

JANUARY 7, 2014

Research shows it’s more effective to question rather than just pump of confidence. In service (and sales), personalizing things (demonstrating an account is a person) and adding purpose (illustrating doing something has a meaningful impact on someone besides the seller) are applicable to both sales and services.

Customer Service 40

Customer Service Negotiating Medical Gifts 40

LEADERASSISTANT.COM

NOVEMBER 26, 2023

This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Email 66

Email Management Confidence Policies 66

Service Untitled

DECEMBER 6, 2010

It seems that bad customer service can benefit a business, and while companies scurry to hide their bad reviews and complaints from customers, others revel in the dishonesty. His mission statement echos, “if a customer costs him money, he tells them where to go.&#. It’s not even based on fact.

Customer Service 40

Customer Service Google Social Media Purchasing 40

LEADERASSISTANT.COM

APRIL 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going!

Negotiating 52

Negotiating 2019 Restaurants International 52

Small Business CEO

JULY 1, 2013

Positive reviews from sites such as Yelp, Foursquare and especially Google Places (aka Google Plus Local) not only further boost your search engine rankings, they also provide customers with the confidence they need to get out their credit cards. No company will have 100% positive reviews 100% of the time.

Google 40

Google Social Media Credit Card Agencies 40

Recruit CRM

SEPTEMBER 29, 2021

Your agency can put this into practice by demonstrating problem-solving and essential customer service skills and the most effective ways for communication as a recruiter. A confident recruiter will ultimately lead to improved engagement with prospective clients and candidates.

Agencies 56

Agencies Training Mentoring Confidence 56

Recruit CRM

SEPTEMBER 29, 2021

Your agency can put this into practice by demonstrating problem-solving and essential customer service skills and the most effective ways for communication as a recruiter. A confident recruiter will ultimately lead to improved engagement with prospective clients and candidates.

Agencies 52

Agencies Training Mentoring Confidence 52

Make or Break Moments

FEBRUARY 8, 2010

With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from customers. Customer-focused communication, like Toyota is using in their ads is the best. Do you have a crisis management plan for your organization? Communication is key.

Customer Service 100

Customer Service 2009 2008 2010 100

Page Personnel

JULY 27, 2022

Marketing executives must evaluate and review marketing trends, campaigns, advertisements, and SEO to make sure they're using the right mediums. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing. The marketing industry is definitely the place for the people person.

Agencies 52

Agencies Social Media Skills Agenda 52

Page Personnel

JULY 27, 2022

Marketing executives must evaluate and review marketing trends, campaigns, advertisements, and SEO to make sure they're using the right mediums. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing. The marketing industry is definitely the place for the people person.

Agencies 52

Agencies Social Media Skills Agenda 52

LEADERASSISTANT.COM

OCTOBER 22, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Let me tell you about ezCater with over 100,000 restaurants to choose from nationwide and 24/7 customer support.

Management 98

Management AT&T 2018 Training 98

The Small Business Blog

FEBRUARY 4, 2013

They are going to tweet about you, review you on Yelp, write about you on Facebook, leave their thoughts on Google, and email all of their friends about you. All of those reviews, tweets, posts, blogs, articles, etc contribute to form your online reputation. Reviews matter. Complimentary reviews tell you what you’re doing right.

Google 100

Google Confidence Email Facebook 100

Service Untitled

APRIL 8, 2010

Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. Start from the beginning, and take it through the question period, the emotional aspect of the hurried customer, and what to say and how to say it. Leave a Reply « Good service valued over good food?

Customer Service 40

Customer Service Training Etiquette Negotiating 40

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Let me tell you about ezCater with over 100,000 restaurants to choose from nationwide and 24/7 customer support.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Senior management can lead with their vision and strategies in order to instill employee confidence. Employee satisfaction a key to exemplary customer service A motivated workplace helps all of us do our jobs.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Unknown Speaker 22:40 Please review on Apple podcasts. And yeah, thanks again. Thanks for having me.

AT&T 72

AT&T Retirement Travel Networking 72

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. So what comprises quality customer service and how can we do it better?

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

APRIL 30, 2009

Service Untitled The blog about customer service and the customer service experience. People could confidently make decisions based on the full picture and not worry about something they’re not aware of existing and influencing whatever they’re deciding.

Office Depot 40

Office Depot Customer Service Etiquette 2006 40