Recruit CRM

SEPTEMBER 29, 2021

Recruiters are often known as the "source of hiring", but as a recruitment agency, your search for the perfect candidate can only go as far as how well trained your recruiters are. As a recruiting agency, it's crucial to develop an effective training strategy for recruiters to acquire the best talent within your organisation.

Agencies 52

Agencies Training Mentoring Confidence 52

LEADERASSISTANT.COM

JULY 16, 2023

In this episode, Monica talks about being confident in advocating for yourself, pivoting when priorities change, and being honest with yourself if you find yourself in a role that’s not quite for you. Join my email list here if you want to get an email when a new episode goes live. Either way, I’d love to hear from you!

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com. Either way, I’d love to hear from you!

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

AUGUST 6, 2023

Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

DECEMBER 3, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Networking 78

Networking Restaurants Customer Service Budget 78

LEADERASSISTANT.COM

DECEMBER 31, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

AUGUST 13, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

JUNE 4, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

MAY 21, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

Service Untitled

APRIL 22, 2013

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

Customer Service 40

Customer Service Credit Card Policies AT&T 40

Service Untitled

NOVEMBER 7, 2011

Amazon.com’s newest customer service facility opened on Friday with a fanfare of speeches and a ribbon-cutting ceremony. The new 70,000 square-foot center in Kinetic Park, West Virginia was described as a “perfect fit” by Vice President of Amazon customer service Tom Weiland.

Customer Service 40

Customer Service 2011 Purchasing Confidence 40

Service Untitled

MARCH 9, 2011

Let us assume we have a great product, and we have intelligent, competent customer service representatives who want to do a great job exceeding their customer expectations. Most companies begin training customer service representatives with a training manual. photo credit: Infusionsoft.

Customer Service 40

Customer Service Policies Training AT&T 40

LEADERASSISTANT.COM

APRIL 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Negotiating 52

Negotiating 2019 Restaurants International 52

Office Dynamics

APRIL 2, 2015

Customer-service focused. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you? Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki has also provided support to several other key executives and managed various teams within BCG’s South System, including the Visual Services team and the Houston EA/AA team. She mentors, trains, and coaches EA/AAs across the region. Join my email list here if you want to get an email when a new episode goes live.

Management 98

Management AT&T 2018 Training 98

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. In an information driven society, where anyone can research brands as easily as connecting to the internet, customer service is apt to be the winning difference. Don’t use canned speeches on me when I call.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

AT&T 72

AT&T Retirement Travel Networking 72

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Energage

SEPTEMBER 4, 2017

Executive teams think twice before taking actions that might shake investor confidence. Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. Still, formal training is less important than gaining the commitment of managers to adopt a mind shift. Decreased absenteeism.

2017 58

2017 Customer Service Training Skills 58

Service Untitled

AUGUST 30, 2010

Service Untitled The blog about customer service and the customer service experience. Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? What do you recommend?

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Service Untitled

NOVEMBER 5, 2010

Deliver on time, call back, email back, and solve problems. Make sure all levels of management have the same customer-centric attitudes. Acknowledge a customer’s intelligence, and respect them. Customers don’t want to be embarrassed, lectured, corrected, or have an agent express a “know it all&# attitude.

Customer Service 40

Customer Service Social Media Training AT&T 40

Service Untitled

AUGUST 12, 2010

Service Untitled The blog about customer service and the customer service experience. When you have hired the right people, and your employees know how to make customers feel important, customers keep coming back. Customer retention strategies are an ongoing process. Are they friendly?

Customer Service 40

Customer Service Etiquette 2010 2006 40

Success

SEPTEMBER 6, 2021

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Or maybe you want to set up an e-commerce store to sell your services?

Social Media 288

Social Media Email Google Interviewing 288

The Small Business Blog

SEPTEMBER 19, 2009

A website teaching readers about the day-to-day training requirements for various sports. Improvisational comedy confidence-building exercises. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

JUNE 10, 2009

We have been training a large number of virtual assistants in all aspects of our service offerings for months and we are very confident we can provide a professional and extremely cost-effective service to all our clients. This is just one service aimed at making you focus on your business and not on your admin.

2009 100

2009 2007 2008 2006 100

Service Untitled

FEBRUARY 29, 2012

We used to have every twice a year, once a year, whatever, HR would email all the leadership teams so all the managers from all the different departments and stuff, and say okay, it’s review time and everybody gets an email of the most up–to–date review form and all that stuff. It’s a little different. We used to do that.

Interviewing 40

Interviewing Customer Service Skills Goals 40

Recruit CRM

AUGUST 10, 2020

So, if a candidate is applying for a ‘customer service’ job, she needs to highlight in the resume , similar jobs held before or even the ‘service’ or ‘support’ aspect of other jobs held earlier. The recruiter may also set automated text/email reminders one day before and an hour prior to the interview. Preparation.

Interviewing 52

Interviewing Salary Resume Negotiating 52

Make or Break Moments

FEBRUARY 15, 2010

I completed the project but the next time he called I was more confident about what I offer. Lesson Learned : if I don’t value what I offer – neither will the customer. One other lesson I learned was about positioning with my customers. This was my fault. I didn’t set boundaries. You are offering them sales.

Customer Service 100

Customer Service 2009 2008 2005 100

Recruit CRM

NOVEMBER 8, 2021

Some of the significant features that you're bound to notice in a good recruitment software include— Resume parsing Advanced search Candidate sourcing In-built CRM software Email templates Advanced reports Various integrations Now let's find out how an ATS works— 1. You end up with less paperwork and a more organised process.

Resume 69

Resume Agencies Social Media Interviewing 69

Men With Pens

JANUARY 10, 2010

The guy writes with confidence and authority. It didn’t work at all as described and I emailed him to ask “did you actually use this or are you just selling it for the affiliate income?&# When I go to a website I don’t need to like the salesman, owner or customer service rep. Our guy isn’t alone.

2010 40

2010 AT&T Social Media Twitter 40

Success

MARCH 4, 2024

In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. Co-author Scott Schwertly, founder of Ethos3, a presentation design and training boutique in Nashville, Tennessee, offers a proprietary test to determine each individual’s strengths.

UPS 290

UPS Social Media Etiquette Health 290

Success

FEBRUARY 15, 2022

In the hopes of healing her own life, she sought training in coaching, nutrition, fitness and mindfulness, and her goal became to teach others how to balance a thriving career, body and mind. Andrea Callanan is passionate about helping people and businesses find their confidence, their voice and business success. Andrea Callanan.

Mentoring 312

Mentoring International 2021 Social Media 312