LEADERASSISTANT.COM

JULY 23, 2023

In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 83

Administrative Professionals 2023 Finance Restaurants 83

LEADERASSISTANT.COM

AUGUST 27, 2023

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Sarah talks about the challenges and rewards of being an EA, learning to adapt, and the importance of having fun with colleagues to cultivate a thriving culture. She’s the first individual to fill this position within the growing company, under leadership of a new CEO.

Customer Service 97

Customer Service Restaurants Budget Interviewing 97

LEADERASSISTANT.COM

JANUARY 7, 2024

She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability. She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability. Join my email list here if you want to get an email when a new episode goes live.

Customer Service 88

Customer Service Restaurants Budget Environment 88

Success

NOVEMBER 24, 2022

Position your employees as the hero of the company story to achieve goals, identify vendors and partners as the hero to bolster synergies, or find ways to insert the customer into the role of hero or heroine. Smith says his heart broke a little to learn the story of a Pizza Hut in Springdale, Arkansas. Case Studies.

2003 279

2003 Staples 2007 2013 279

Success

JANUARY 4, 2023

She’d made a small on-the-job error, and a library trustee known for her bullying manner sent a reprimand to Fanning’s personal email address, CC’ing it to the entire board. Fanning acknowledged the error, apologized and asked that work emails be sent only to her work address. Assertion is a skill that can be learned like any other.

Assertiveness 279

Assertiveness UPS Confidence Email 279

LEADERASSISTANT.COM

JANUARY 14, 2024

LEADERSHIP QUOTE I will not lose, for even in defeat there’s a valuable lesson learned, so it evens up for me. – ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Forms 74

Forms Finance Restaurants Customer Service 74

Recruit CRM

OCTOBER 7, 2020

The total number of global email users are 3.9 At some time or the other everyone is bound to make use of cold emails. Did you know in 2020, there were approximately 306 billion emails exchanged every day worldwide?! Cold email marketing has a response rate of 29% when the email is personalised. Keep it brief.

Email 52

Email Agencies 2024 Phones 52

LEADERASSISTANT.COM

JANUARY 21, 2024

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

Restaurants 78

Restaurants Customer Service Budget Networking 78

LEADERASSISTANT.COM

NOVEMBER 12, 2023

Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company. In this episode of The Leader Assistant Podcast, Natalie Lee shares her journey from working in HR to being an executive assistant, working at a remote-first company, and nurturing psychological safety in the workplace.

Management 83

Management Restaurants Customer Service Budget 83

Success

FEBRUARY 21, 2022

This is what we do: My husband monitors travel sites and email subscription services for super-cheap flights or error fares. I’ve learned something different every day—sometimes every hour, and sometimes even more frequently than that. Sometimes one of us travels for work and the other tags along. Immediate Dividends.

Travel 306

Travel Stress Restaurants Legal 306

LEADERASSISTANT.COM

MAY 7, 2023

Prior to Cohere, Naomi was at DeepMind, the London-based artificial intelligence research company owned by Alphabet. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 96

Restaurants Mentoring Customer Service Budget 96

LEADERASSISTANT.COM

JANUARY 28, 2024

LEADERSHIP QUOTE If your actions create a legacy that inspires others to dream more, learn more, do more and become more, then, you are an excellent leader. She believes in creating environments where everyone can learn and thrive, and her coaching approach is rooted in these values.

Restaurants 77

Restaurants Customer Service Budget Training 77

LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. Join my email list here if you want to get an email when a new episode goes live.

Administrative Professionals 78

Administrative Professionals Restaurants 2023 Networking 78

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

CONNECT WITH JODI Jodi on LinkedIn Jodi on Facebook Book recommendation -> Living Loving and Learning by Leo F. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2019 82

2019 2015 Restaurants Customer Service 82

LEADERASSISTANT.COM

JULY 9, 2023

Tune in to this fascinating conversation as they share the secrets behind their successful partnership, from overcoming early challenges and how the partnership evolved as the company grew, to maintaining work-life “wholeness” through intentional communication and scheduling. Prior to starting Capacity, David was the CEO of Answers Corp.

Management 80

Management 2014 2017 2006 80

LEADERASSISTANT.COM

DECEMBER 3, 2023

In that episode, Cathy and I discussed implementing OKRs at your company, leading a team of assistants, onboarding team members, and more! Join my email list here if you want to get an email when a new episode goes live. Be sure to check out my first conversation with Cathy in episode 117 of the podcast.

Networking 79

Networking Restaurants Customer Service Budget 79

Recruit CRM

OCTOBER 11, 2021

But, unfortunately, there are hundreds of emails and InMails already bombarding your clients and candidates. Most recruitment agencies see an average response rate of 15-20% with cold emails. This means, on average, 2 out of 10 people will respond to your email (which is very low). Read more: Understanding cold emails.

Email 60

Email Agencies Social Media Phones 60

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. She co-founded her first ‘real’ company when she was 16 and participated in the sale of that company when she was 19. Join my email list here if you want to get an email when a new episode goes live.

Management 84

Management Restaurants Customer Service Budget 84

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 87

Restaurants Customer Service Budget Interviewing 87

LEADERASSISTANT.COM

DECEMBER 31, 2023

Sage recognizes the importance of being a stellar representation of the executive and the company. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

IAAP 75

IAAP Administrative Professionals Restaurants Customer Service 75

LEADERASSISTANT.COM

JUNE 25, 2023

Leigh Felton has over 25 years of experience working in executive operations and chief of staff positions for companies like Microsoft and the State of Washington. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

DECEMBER 17, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 79

Restaurants Customer Service Budget Networking 79

LEADERASSISTANT.COM

AUGUST 20, 2023

. – Audre Lorde CONNECT WITH VICTORIA Victoria on LinkedIn victorialeech.com joindonna.io (A training program designed to help entry-to-mid-level Executive Assistants at mid-sized companies up-level their skills and advance their careers.) Join my email list here if you want to get an email when a new episode goes live.

Stress 75

Stress Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

OCTOBER 1, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Administrative Professionals 89

Administrative Professionals Restaurants Training Customer Service 89

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. Join my email list here if you want to get an email when a new episode goes live.

Goals 76

Goals 2004 Restaurants Equipment 76

LEADERASSISTANT.COM

FEBRUARY 19, 2023

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She has been a communications lead and chapter lead of an employee resource group, a featured company blogger and most recently, the co-founder of the Administrative Community of Practice.

2004 88

2004 2019 Administrative Professionals Restaurants 88

LEADERASSISTANT.COM

AUGUST 6, 2023

Maggie Olson has extensive experience at some of the biggest companies in retail, food & beverage, and technology. With the unique ability to walk into an unfamiliar business, quickly learn and assess how to improve the team and execute lasting changes, this is exactly what Maggie has been doing year after year throughout her career.

AT&T 77

AT&T Restaurants Customer Service Budget 77

LEADERASSISTANT.COM

JULY 30, 2023

Yolanda has also served as Co-Chair of the Women’s Leadership Network, a Guardian Life Insurance company employee resource group. In a hybrid context, arranging and running lunch and learn events. Join my email list here if you want to get an email when a new episode goes live. Either way, I’d love to hear from you!

Mentoring 86

Mentoring Training Networking Restaurants 86

LEADERASSISTANT.COM

MARCH 19, 2023

Her passion lies in communication and how it can shape a company from the top down. Her passion lies in communication and how it can shape a company from the top down. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

2021 87

2021 Restaurants Customer Service Budget 87

LEADERASSISTANT.COM

MAY 21, 2023

The diversity of her position offers her learning opportunities as and she supports and collaborates with C-Suite level executives, upper management and colleagues. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Restaurants 79

Restaurants Customer Service Budget Interviewing 79

LEADERASSISTANT.COM

MAY 14, 2023

Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Confidence 82

Confidence Interviewing 2019 Restaurants 82

LEADERASSISTANT.COM

MARCH 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Gifts 96

Gifts Medical Networking Restaurants 96

LEADERASSISTANT.COM

JULY 16, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 75

Restaurants Customer Service Budget Interviewing 75

LEADERASSISTANT.COM

NOVEMBER 19, 2023

As a teenager, Jared was one of the first ten employees at an enterprise SaaS company called 15Five, the market leader for software powering continuous employee feedback, high-performing cultures, objectives (OKR) tracking, etc. Join my email list here if you want to get an email when a new episode goes live.

2015 80

2015 Networking 2013 Restaurants 80

LEADERASSISTANT.COM

APRIL 30, 2023

The company has grown organically to a team of 24 employees. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can email me at podcast@leaderassistant.com.

Agencies 80

Agencies Interviewing Restaurants Customer Service 80

LEADERASSISTANT.COM

JUNE 18, 2023

Janice Parker is a career executive assistant who is passionate about helping mission-focused founders and CEOs maximize their productivity and efficiency as they scale their companies. Join my email list here if you want to get an email when a new episode goes live. If you can’t change it, change your attitude.

2019 79

2019 Restaurants 2020 Customer Service 79