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Don’t expect customer service from your health insurance company

Service Untitled

California PPOs received low ratings for various quality measures – especially customer service according to a new report released by the state’s Department of Insurance. For customer service, all of the companies received a “1″ except for Aetna which received a “2.&#

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Looking Good, Feeling Unstoppable: Skin Pharm’s Maegan Griffin on Finding the Confidence to Get Started

Success

Her blend of empathetic customer service and social media marketing saw it grow faster than she could have imagined, and she added a skin care line and two more clinics in Atlanta and Dallas. We’re really in this health and wellness space, and potentially even in the mental health space.”. Social media has its moments.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers.

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Walmart’s dismal customer service scores drive customers away

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Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. Don’t be negative.

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How to improve customer service in the digital world

Service Untitled

So how can Wells Fargo and other institutions or businesses become more customer service friendly? Why isn’t there an application that will take my phone number and call me back as soon as the next customer service agent is available? Train customer service agents better. photo by: prayitno.

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Customer service is not an option for medical and dental practices

Service Untitled

Medical and dental practices should provide their patients with positive customer experiences; after all aren’t we as patients still consumers who pay for services rendered either through our insurance companies or directly out of our debit accounts? Does your call during office hours go to voice mail?

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6 Pro Tips for Working From Home

Worxbee

What if you share a small space and one person needs to talk on the phone while the other needs quiet work time? With job burnout at an all-time high , develop habits that support your mental health. Again, this might be essential for maintaining good mental health when working from home. #4. Look outside your house, as well.