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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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48% Of Companies Have Used ChatGPT To Replace Workers

Allwork

The post 48% Of Companies Have Used ChatGPT To Replace Workers appeared first on Allwork.Space. ResumeBuilder.com conducted a survey in February, questioning 1,000 U.S. business leaders about their current and future use of ChatGPT.

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6 Benefits Of Embracing AI In Your Coworking Space

Allwork

AI can help companies hire the right employees, take over the interview process, and power today’s chatbots — which enable HR departments to spend less time answering basic questions. AI software can help coworking spaces track bookings, report problems, and easily provide credit/refunds to customers.

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5 Ways To Save Money On Hiring Quality Talent In 2024

Allwork

Augmenting your staff with freelance talent can help your company to scale quickly while reducing labor and operations costs. Freelancers can offer expertise that might not be available in house, helping to meet tight deadlines and providing fresh insight based on their experience with multiple companies.

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The Rise of Coworking and the Variable Cost Economy

Small Business Labs

Coworking turned a fixed cost (long term lease) into a variable cost (month to month membership).    We've long considered the shift to variable costs to be a key megatrend of the new economy. The shift to variable costs continues to be a megatrend.   Consumers are also avoiding fixed costs

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Remote Work Contributing to Longer Workdays Among Lower-Income Employees

Allwork

What’s going on: Labor Department data has shown that service-industry workers, lower-income workers, and employees without degrees are all clocking in more hours working from home than before the pandemic, according to The Wall Street Journal.

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