Calendars Customer Service Interviewing Skills 
Practically Perfect PA
NOVEMBER 4, 2014
In my last blog I wrote about interview questions regarding career development and a few example answers. These questions can be a little scary but I actually think they are easier to answer than standard interview questions. It is also worth remembering the interviewer will ask you about competencies that are important in this role.
Make or Break Moments
JANUARY 27, 2010
Take inventory of what you’re good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. It is rare that a company begins its life or expands its offerings by first asking the customer what they want or need.
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Make or Break Moments
JANUARY 7, 2010
I learned today from CustServ that the cost of lost customers equals 338.5 Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries. What can you do to turn prospects into customers. BILLION a year !
Make or Break Moments
JANUARY 5, 2010
Like snowflakes, each customer’s needs are different and we have to be open and aware by using our active listening skills to learn about their unique circumstance. If we don’t, that individual customer, like freshly fallen snow, might turn ugly before our eyes.
Laughing all the Way to Work
JULY 12, 2010
© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© 5, 2010 at 12 p.m. Dealing in real time.
Ideas.Ted
JULY 8, 2021
The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. No company just lopped a day off their calendar.
Musings of a High-Level Executive Assistant
OCTOBER 8, 2013
2) What qualifications / skills should I require on a job description for a GREAT executive assistant for my small food consulting company? So here are 3 tips: 1) List qualifications, skills, value, principles, a list of daily tasks, and other related info. It is never their life goal to grow up to be an executive assistant.
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