Make or Break Moments

JULY 28, 2010

Tags: building relationships , make or break moments , sales approach Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Make or Break Moments

MARCH 9, 2010

They use technology to allow service men and women to deposit checks no matter where they are stationed. They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

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Make or Break Moments

FEBRUARY 25, 2010

I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. She’d read that this newest generation was taking on traits of their grandparents; embracing the homemade handicrafts.

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Make or Break Moments

JULY 14, 2010

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. We talk about CUSTOMER SERVICE but I didn’t see a group that dealt with the “relationships&# we have with customers.

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LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Dozens of times throughout the day, you refresh your phone to see if you have new emails. Frustrating, right?

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Make or Break Moments

FEBRUARY 1, 2010

If we are conversing online or over the phone – the desire to multi-task while we talk can be overwhelming, but if you read Larry’s article you can hear just how wrong that decision was. But the biggest thing to remember is STAY FOCUSED ON THE CUSTOMER. The pleasantries we learned in Kindergarten still work well.

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Make or Break Moments

JANUARY 20, 2010

We need to do the same thing with our customers. Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. Customer complaints are another great place to look for patterns.

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Make or Break Moments

FEBRUARY 16, 2010

As the phone is ringing, I tell my daughter – it is after 6pm on a holiday – they aren’t open. Tags: Learned Owl , local community , serving the community Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. So I call the local bookstore, The Learned Owl.

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Learning Customer Service 2009 2008 100

Make or Break Moments

JANUARY 29, 2010

His phone is turned off – probably to avoid my text messages – and the silence is killing me. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. It included another customer service address to contact. So I focus on work. Except, guess what??

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Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 20, 2010

As this piece ( [link] ) suggests, services helps keep those new customers coming back for more. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

FEBRUARY 15, 2010

“If they have great content, the reader stays longer and then picks up the phone or emails or places an order, right?&# “Yes – that’s what I offer. You didn’t position it right so that the customer truly understood what you could do for them.&# Words People Read.&# “Nope. You are offering them sales.

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Make or Break Moments

MAY 11, 2010

I’ll never know if I don’t pick up the phone and ask. Are you guilty of just focusing on the customers or prospects that scream the loudest and let the ones who seem self sufficient, fend for themselves? I am a customer service trainer, and in training I reiterate the importance of the customer relationship.

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The Office Professionals Place

AUGUST 13, 2009

For more information on these certifications, click the link [link] 2. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Dewoun Hayes at worklifecoach@excite.com for more information.

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IAAP Filing Administrative Professionals Skills 100

Andrea Kalli

MAY 6, 2010

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. While people definitely do use Twitter to find out what people are having for dinner, where they’re going on vacation and the like, you can use Twitter to inform people about your business as well.

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Twitter Social Media Microsoft Outlook Customer Service 100

Musings of a High-Level Executive Assistant

JUNE 5, 2019

While waiting, I’m reading articles on my phones and checking in and touching base with someone in Hawaii. They are very responsive to our questions and concerns, 2-3 times a day we hear back on pricing, information, etc that we’ve asked for so that we can all show up to the pivotal meeting to hash out final details.

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Laughing all the Way to Work

JULY 12, 2010

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Too much information.

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2010 Interviewing Time Zones IAAP 100

Musings of a High-Level Executive Assistant

JANUARY 15, 2013

The last step is making sure the other person got the information, has no questions, and letting your boss know it was handled. Others love the phone. This way it’s already on your calendar as something to do. In one of my previous posts, I talked about frequent updates, next steps, and following up as written below.

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LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. It’s probably one of the most you’re privy to a lot of information. That was my least favorite.

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AT&T Mentoring Gossip Confidence 81

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

“I came across your blog while surfing the net for information on high-level executive assistants. There wasn't much information out there. First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary.

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Recruit CRM

NOVEMBER 8, 2021

Scans & Sorts Applicants Applicant Tracking Systems have in-built resume parsing features that pull out important information from a candidate's CV and lay it out for recruiters to take note of. Most ATS nowadays integrate seamlessly with google/outlook calendars and various email systems.

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