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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely. Consider, for instance, an entrepreneur who has a great relationship with an essential supplier.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. A great way to save some cash is to re-budget your business’ marketing and advertising.

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The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

In emails and phone calls, Lynch explained that “it’s easier for our clients to see everything, then pare back” as desired, and that deleting is easier than mocking up additional pages. Web designer Jen Puckett won’t work with people who have unrealistic budgets and time frames. Lynch responded that she had, but had added a few extras.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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The importance of customer service in city government

Service Untitled

The non emergency city and local call centers of 3-1-1 are a popular one-stop shopping conduit for citizens to report or question issues relating to city services. Just this last month Detroit discontinued their 3-1-1 non emergency call centers claiming the current economic situation has forced budget cuts. million contacts.

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The silent exit of poor customer service

Service Untitled

Most customers who feel they have been the recipients of poor customer service will never vocalize their feelings to a particular organization. So what are some of the more obvious signs of poor customer service that silently drive customers away? Floor personnel are talking on their cell phones.

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. « Budget 2010 – The Saviour for Small Businesses?

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