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The importance of customer service in city government

Service Untitled

The non emergency city and local call centers of 3-1-1 are a popular one-stop shopping conduit for citizens to report or question issues relating to city services. Just this last month Detroit discontinued their 3-1-1 non emergency call centers claiming the current economic situation has forced budget cuts. Is it effective?

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The silent exit of poor customer service

Service Untitled

Most customers who feel they have been the recipients of poor customer service will never vocalize their feelings to a particular organization. So what are some of the more obvious signs of poor customer service that silently drive customers away? Floor personnel are talking on their cell phones.

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The art of finding the perfect venue for your corporate event

Practically Perfect PA

You need to juggle the demands for location, capacity, budget, amenities and environmental factors to get the right result for your event. At Function Fixers, we will of course arrange site visits for you. When it comes to customer service, nothing is too much trouble for our approachable and capable team of venue finders.

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Rebecca Minkoff: ‘I Never Set Out to Be a Rule Breaker’

Success

If I had taken the safe route and always done as I was told, when I was told, where I was told, I’m pretty sure I would still be answering the phones at my father’s office in Florida. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do. Who wouldn’t love that?

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. « Budget 2010 – The Saviour for Small Businesses?

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Rocky tax season could lead to slow refunds for employees

BMT Office Administration

The cause, of course, is the pandemic, plus comically tragic underfunding for well over a decade. Bear in mind, however, its previous attempt to hire 5,000 customer service reps was underwhelming—it’s been able to fill fewer than 200 positions. Peoples’ patience is running thin. 2021 Form 1040 tax filing stats so far.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! Of course, if I were to wait until I figure everything out, I’d never be able to help, so here are a few email tactics. You could call it Email FOMO (fear of missing out).

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