Service Untitled

JULY 16, 2012

I just finished reading Roadmap to Revenue : How To Sell The Way Your Customers Want To Buy ( Amazon.com link ). The book was written by Kristin Zhivago, a Revenue Coach and worldwide speaker who helps CEOs and entrepreneurs understand what customers really want and how they want to buy.

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Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

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All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual! Procedure – A documented, step-by-step guide that tells someone how to complete a certain task or process.

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Office Dynamics

OCTOBER 15, 2014

Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. It started with the book from Arianna Huffington, Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder. It’s a message, folks! Are you hearing it? Are you hearing it?

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The Small Business Blog

JULY 27, 2006

You need to look on your books as your very own window on the health and well being of your business. So, now you know why you need to keep books, but how do you go about it. This would mean you need an extra couple of books for this alone, and can lead to making the whole issue far more complex.

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Make or Break Moments

SEPTEMBER 3, 2010

I have made purchases with a check – the check goes through a little machine and bada bing, bada boom, the money is removed from my account and I’m handed back the check. The company gets their money and I’m not inconvenienced.

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A Great Day's Work

NOVEMBER 4, 2016

If you’re looking for meeting space inspiration, check out the thousands of off-site meeting rooms and spaces available for booking on Spacebase , an online booking platform for unique meeting and workshop spaces. Yet offsite meeting rooms are quite a small expense compared to the optimism they can yield from employees.

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Service Untitled

DECEMBER 6, 2013

Whereas Amazon is no longer just a store for books, the grand giant now sells everything that can be sold or delivered, so how do local stores compete, and what needs to be done to gain customer loyalty even after the last ornaments have been neatly tucked away? Offer free shipping for more expensive and luxury items with insurance.

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Service Untitled

APRIL 14, 2010

Service Untitled The blog about customer service and the customer service experience. The other credit card I really like for their customer service is my American Express Platinum Card. The downside of the Platinum card centers around the travel and concierge services.

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Admin Awards

FEBRUARY 2, 2023

Colleen’s award criteria highlight success in areas including high proficiency, reflecting the core values of the organization, commitment to the organization’s cause or purpose, providing legendary customer service, internally and externally, and having a heart for employee advocacy.

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On The Job

MARCH 17, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, March 17, 2010 6 Ways to Show Your Worth When you invest money, you want that investment to grow, right? Look for costs to cut.

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The Small Business Blog

JANUARY 11, 2010

Add up all your monthly expenses so you can estimate how much money you will have left each month. The best tip from my point of view would be to avoid unnecessary expenses. Then try and remove or refinance the most expensive lending. Start getting into the habit of saving each week right now, at the beginning of the year.

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Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products.

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Service Untitled

JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. They know I am choosing Petco over the grocery store for my dog supplies now, and with the money back program, horse supplies are less expensive, easier to find in the store, and more convenient to shop.

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Allwork

NOVEMBER 6, 2023

Myth #3: Flexible workspaces are too expensive for small businesses. And you can go from anything from an hour booking a meeting room to usually about three years contract horizon there. They have to book this. About this episode Have you heard these myths about the flexible workspace industry? You want things to work.

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Service Untitled

OCTOBER 6, 2010

Service Untitled The blog about customer service and the customer service experience. Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person.

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Service Untitled

SEPTEMBER 21, 2010

Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign? .

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Service Untitled

MAY 15, 2009

Service Untitled The blog about customer service and the customer service experience. Even though something like this seems out of place on a blog about customer service, a physically inviting workplace leads to employees feeling more comfortable and relaxed. Therefore, it’s relevant.

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Service Untitled

FEBRUARY 25, 2011

Possibly Related Posts: Book Review: Exceeding Customer Expectations I just finished reading Kirk Kazanjian’s book Exceeding Customer Expectations. Customer service expectations for the medical community Everyone needs medical attention from time to time, and the .

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Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Employees are concerned with customer losses, layoffs, employee turnovers, and the extra work that has resulted from under-staffing. You can leave a response , or trackback from your own site. Well thought. Great points.

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Service Untitled

JULY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Shouldn’t hospitals provide customer service? It has three major goals, and for the first time provided patients with some level of customer service.

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Service Untitled

SEPTEMBER 7, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives What creates customer loyalty? Look at their creativity and skill to garner customer loyalty. And finally how about Starbucks?

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Musings of a High-Level Executive Assistant

MARCH 3, 2013

My last post was about what I was devouring in books, music, and film. Surely, as executive assistants we may feel this way when we have to do all the boring stuff - filing, expenses, travel, calendaring, and phones. A book that relates to finding meaning in your personal life really struck a cord with me recently.

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Service Untitled

MAY 13, 2010

Service Untitled The blog about customer service and the customer service experience. Statistics cannot measure if the customer is getting what they want, or if the company is delivering the product the customer wants. Is customer service commensurate with price in real estate sales?

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Success

DECEMBER 21, 2022

Read a self-help book every morning for 30 minutes. If you don’t know how, buy a book on starting a business and read it, or check the internet for tips. I want to evaluate my cost-of-living expenses and see where I can cut back. Review your expenses as a couple. Meditate for 20 minutes. Do 20 minutes of yoga.

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Service Untitled

APRIL 19, 2010

Service Untitled The blog about customer service and the customer service experience. When the company has identified its goals, the business can choose a cross-section of participants for the interviews and find out how they perceive a particular product or even the efficiency of their customer service.

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The Small Business Blog

JUNE 15, 2010

We all start our own businesses because we have passion and drive, this can easily become lost in the day to day monotony of paperwork and tedious tasks, yet employing full or part-time staff can be expensive and risky. Outsourcing offers the perfect balance, to help you regain balance!

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The Small Business Blog

APRIL 13, 2010

While your competitors have to pay out for expensive office space that they don’t need as clients dry up, your business can continue to thrive. An ideal example of people in this category are parents, childcare is hugely expensive and allowing people the flexibility to work from home means you can gain the staff others are missing out on!

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Service Untitled

APRIL 16, 2009

Service Untitled The blog about customer service and the customer service experience. I stumbled upon your blog from the Perfect Apology website ( [link] ), which I visited because I was looking for customer service case studies. Customer service is one of the many topics.

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The Small Business Blog

SEPTEMBER 26, 2006

Whatever method you use to record your income & expenses at the moment, instead simply enter the details on a form on the Payments & Receipts pages of ‘Cashbook’ to record any money paid into or out of your business. You will then have a record of all your income & expenses shown with monthly totals. If so, how do I do it?

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The Small Business Blog

APRIL 8, 2008

The costs will vary greatly depending on your needs – machines that make neon signs for a bar will be more expensive than if you are making wooden estate agent signs. The rest of your expenses will be related to promoting your website. The overall set-up cost could be from five to ten thousand pounds.

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The Small Business Blog

MARCH 14, 2010

Web development as well can be pretty expensive. We have found that speaking to our clients and having a relationship with them instead of just delivering a service helps a lot and have already had numerous recommendations.

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The Marq

DECEMBER 17, 2009

Given that I didn’t want to incur the expense of switching providers, I decided to stay with T-Mobile. You may be wondering what expenses. Well, I’d have to pay a cancellation fee on my contract and higher fees for similar services elsewhere. This left no question in my mind that I wanted to get the CLIQ.

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Stephanie LH Calahan

APRIL 27, 2011

Have a reliable way to understand the expenses and assets that your business has.    In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop.    7 - Customer/Client Service. 1 - Financial Management.

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The Small Business Blog

NOVEMBER 19, 2007

This allows you to “tag&# expenses to products, departments, services or projects – giving you the opportunity to analyze the true cost of a department or any project. The new cost centre module is excellent for tracking expenses so that we can see which department or project the cost belongs to.

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The Small Business Blog

JANUARY 29, 2009

One of the greatest advantages of being a small business is the ease in which you can quickly implement new technology into the way you work, whereas any change for a large company is a lengthy and expensive process. Also, it is important not to lose focus of your main priority as a small business: making money.

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The Small Business Blog

JANUARY 13, 2010

It’s expensive to develop your own resources so it makes sense to share. It’s good for you and good for your customers who don’t have to pay excessive costs. There may be some crossover of routes but by co-branding, the airlines are able to give more flights to more destinations. Think of the motor industry.

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