Books Customer Service Expenses Social Media 
Service Untitled
OCTOBER 8, 2013
Since customer service is now getting more and more complicated because prices have become so competitive, does it also depend on a better defense or one of offense? Avoid loss by targeting customers who may be leaving and look for ways to keep them before they run over to the competition.
Service Untitled
JULY 16, 2012
I just finished reading Roadmap to Revenue : How To Sell The Way Your Customers Want To Buy ( Amazon.com link ). The book was written by Kristin Zhivago, a Revenue Coach and worldwide speaker who helps CEOs and entrepreneurs understand what customers really want and how they want to buy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Office Dynamics
OCTOBER 15, 2014
Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. It started with the book from Arianna Huffington, Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder. It’s a message, folks! Are you hearing it? Are you hearing it?
Service Untitled
JULY 15, 2010
Service Untitled The blog about customer service and the customer service experience. He begins his book asking the retailer to identify what type of business owner he might be, and breaks down the four personalities to: - Driver : Extroverted, egotistical, project driven, and makes decisions based on results.
Make or Break Moments
SEPTEMBER 3, 2010
I have made purchases with a check – the check goes through a little machine and bada bing, bada boom, the money is removed from my account and I’m handed back the check. The company gets their money and I’m not inconvenienced.
Service Untitled
DECEMBER 6, 2013
Whereas Amazon is no longer just a store for books, the grand giant now sells everything that can be sold or delivered, so how do local stores compete, and what needs to be done to gain customer loyalty even after the last ornaments have been neatly tucked away? Offer free shipping for more expensive and luxury items with insurance.
The Small Business Blog
JULY 27, 2006
Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You need to look on your books as your very own window on the health and well being of your business. You want the whole tree."
Expert insights. Personalized for you.
40 
Let's personalize your content