Office Dynamics

SEPTEMBER 4, 2019

Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. In my World Class Assistant™ course, attendees will ask me what this means. Our World Class Assistant™ course typically sells out so act fast!

Assertiveness 157

Assertiveness Confidence Skills Training 157

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on. . There’s plenty of resources to assist managers and leaders to communicate expectations to staff.

UPS 52

UPS Management Assertiveness Social Media 52

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise Reflecting on this failed trick did give me an insight into how Executive Assistants share something else with the Slinky. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on.

UPS 52

UPS Management Assertiveness Social Media 52

Office Dynamics

MARCH 13, 2017

I have already written about managers as perceived dragons and co-workers. Lack assertiveness. The problem with not being assertive is we let people walk over us. If you don’t feel you are assertive, take some classes. Assertive is about getting your needs met while being considerate of others. Then we get upset.

Assertiveness 171

Assertiveness Gifts International Stress 171

Office Dynamics

NOVEMBER 19, 2015

Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. More free assistant training at your fingertips. In fact, we are so passionate about providing training to you that we added a second YouTube Channel called Live a BIG Life. August: Getting to Yes Webinar.

Training 100

Training Administrative Professionals 2015 AT&T 100

Office Dynamics

DECEMBER 7, 2018

I am very fortunate in that I get to read fabulous letters from executives touting the behavior changes they see in their executive or administrative assistants after attending our Star Achievement Series® course. Manages peace and harmony; dealing with constant distractions daily. Appropriately assertive.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

MARCH 18, 2015

This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches. Training & Development. Discuss E-mail Communications.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

APRIL 25, 2019

That is why we’ve put together a list of the top 9 communication tips for executive and administrative assistants that are pulled from our certification and designation course. Use assertive communication skills to manage these situations. Try being more specific in what you say. Best of luck!

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Practically Perfect PA

AUGUST 24, 2017

Not everyone can be a good minute taker – it’s a definite skill and quite often an art, hence the name of my course, The Art of Minute Taking. Assertiveness. This guest post was written by Robyn Bennett, Director, Team Link Training Ltd, New Zealand. Check out my post here for tips on how to listen for the message.

Skills 188

Skills Assertiveness Agenda 2016 188

Practically Perfect PA

MAY 11, 2014

Do you find more and more is demanded of executives and senior managers’ time? However, with more being expected of your manager’s time, this in turn increases the expectation of what is anticipated of your job role and assigned tasks. Tip 2: Personal Effectiveness and Assertiveness. Tip 1: Working Relationships.

Assertiveness 100

Assertiveness Confidence Negotiating Skills 100

Practically Perfect PA

APRIL 11, 2017

Supporting Senior Management with PA assistance in helping develop legislation for the Scottish Government. . Some days I eat my lunch on a train if I am travelling but I like it most when I am in my own office and have lunch in our kitchen area with my friends. Donna also won last year’s Scottish PA of the Year.

Assertiveness 133

Assertiveness Calendars Travel Clothes 133

Office Dynamics

APRIL 20, 2015

Of course this profession is near and dear to my heart since I worked in the administrative profession for 20 years and Office Dynamics has been dedicated to administrative training and development for 25 years. They weren’t great with their follow-up systems and managing their travel. Happy Administrative Professionals Week!

Administrative Professionals 100

Administrative Professionals Assertiveness Administrative Training Skills 100

Office Dynamics

APRIL 8, 2016

The article, Juggling: The Art of Supporting Multiple Managers by Stacy Leitner was originally posted at AGreatDaysWork.com. If you are an assistant who works with multiple managers or executives, you know the work can be overwhelming at times. When you support multiple managers, the work multiplies!

Management 100

Management Administrative Professionals International Mentoring 100

Office Dynamics

MARCH 11, 2015

Here are some of the things I hear assistants, secretaries and managers say: “I would dress better if they paid me more money.”. Assistants/secretaries don’t need training.”. “I Managers work hard so they can be promoted to Director, and then Sr. Does your manager give you his or her full attention when you speak?

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Small Business CEO

OCTOBER 27, 2011

PRINCE2 is a process-based methodology that offers non-proprietorial best practice guidance on project management, encompassing the management, control and organisation of a project. Of course, it’s important to invest in PRINCE2 training and certification, as this gives individuals and teams the understanding of the methodology.

Training 40

Training Project Management Negotiating Assertiveness 40

Ideas.Ted

OCTOBER 21, 2021

Many trainings and articles about microaggressions focus on how you can intervene in the moment, which is a crucial part of allyship. Women — and especially women of color — tend to receive less quality feedback that can help them make needed course corrections and develop as leaders.

Skills 114

Skills Assertiveness Confidence 2021 114

Office Dynamics

JULY 10, 2018

The meeting is typically a way to evaluate the past year’s project management, acknowledge achievements, receive valuable feedback for performance improvement and create new goals for continued productivity. Learning is always a win-win for an employee & manager and progress is easily tracked.

Goals 202

Goals Stress Filing Email 202

Office Dynamics

OCTOBER 6, 2009

Gloria said that she noticed this administrative assistant manages upward and is passive aggressive and well connected in the company where she works. Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive. What are some of your experiences?

Assertiveness 100

Assertiveness Temping Confidence Training 100

Office Dynamics

MAY 1, 2017

Well, of course, I said yes. I started administrative training in a few of the companies where I worked. I started Office Dynamics in 1990, when there was no one company specializing in in-depth training for administrative professionals. There was a lack of quality, meaty training for assistants. Self-management.

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

Practically Perfect PA

NOVEMBER 11, 2013

If our manager’s take little time to help us set good objectives (again this is fairly common) how do they know what to judge us on? Are there review points throughout the course of the objective? The methodology and any training for staff to be completed by Q2. Get to grips with my manager’s diary for this year.

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

NOVEMBER 11, 2013

If our manager’s take little time to help us set good objectives (again this is fairly common) how do they know what to judge us on? Are there review points throughout the course of the objective? The methodology and any training for staff to be completed by Q2. Get to grips with my manager’s diary for this year.

2014 100

2014 Assertiveness Travel Suppliers 100

Practically Perfect PA

NOVEMBER 11, 2013

If our manager’s take little time to help us set good objectives (again this is fairly common) how do they know what to judge us on? Are there review points throughout the course of the objective? The methodology and any training for staff to be completed by Q2. Get to grips with my manager’s diary for this year.

2014 100

2014 Assertiveness Travel Suppliers 100

Office Dynamics

SEPTEMBER 21, 2015

When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work with in the office. Problem: “Try” has a somewhat wimpy connotation, as if you’re unsure – even when you aren’t, of course! Be even more successful by using these 3 little words. “Do”

Assertiveness 100

Assertiveness Confidence Skills Management 100

Workplace Insight

JULY 17, 2023

In business, of course, the choices we make can have a significant impact on the bottom line and, more importantly, our people, the environment and the communities we’re operating in. We make decisions at work every day and for those in complex roles or in fast-changing situations, it can feel like a continuous process.

Health 52

Health Assertiveness Social Media Policies 52

Office Dynamics

OCTOBER 6, 2009

Gloria said that she noticed this administrative assistant manages upward and is passive aggressive and well connected in the company where she works. Norma Carr-Ruffino has had some good material on behaviors such as: assertive, passive, aggressive, passive-aggressive. Develop being assertive.

Assertiveness 100

Assertiveness Temping Confidence Management 100

Practically Perfect PA

DECEMBER 5, 2011

I worked at the ICAEW for 3 and a half years and in that time was promoted to an Account Manager where I looked after 12 Committees and supervised one administrator. For a long time I really enjoyed working for my current employee and I have felt that I learnt a lot from the role and also from my manager. I find it hard to say no.

Interviewing 100

Interviewing 2003 Job Hunting Assertiveness 100

Office Dynamics

JUNE 22, 2016

She even has a full 2-day course on the subject! Even those who have completed the course will gain new ideas and a fresh perspective—and those who haven’t will get a high-level peek into some of its most important elements. Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Office Dynamics

AUGUST 13, 2015

How to get training at work. • Joan also discussed some bonus tips in how to go after a yes when it comes to training and development towards the end of the program. Please let us know if you are considering attending this course. . • How to sell your ideas. • How to negotiate. • How administrative assistants can be heard. •

Skills 100

Skills Administrative Training 2016 2015 100

Office Dynamics

OCTOBER 3, 2010

Managers who do not know how to utilize administrative assistants in new ways. Managers are technically savvy and very independent, but they are often performing functions that administrative professionals can do with ease; Perceptions. The general public boldly asserts: “ anyone can be an assistant.”

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

Managers who do not know how to utilize administrative assistants in new ways. Managers are technically savvy and very independent, but they are often performing functions that administrative professionals can do with ease; Perceptions. The general public boldly asserts: “ anyone can be an assistant.”

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

MAY 6, 2016

What course of action would you recommend to a person who’s shy and doesn’t want to walk around telling people who I am?” Find more comments to Maddy’s question and other questions like this from your administrative peers here: Business Management Daily. ” – Maddy, Customer Relations.

AT&T 100

AT&T Management UPS Etiquette 100

On The Job

JULY 19, 2010

If you work, for example, under a manager who is seen as weak and ineffective, that could seriously impact your chances for promotions or working on top projects. On the other hand, if you work for a strong manager, it’s likely that your star can rise right along with his.

2010 100

2010 Assertiveness Interviewing Promotion 100

Office Dynamics

JANUARY 23, 2017

Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. Throughout my career as an employee—a few decades ago—I had the need to voice my opinion to my manager, colleague, vendors, peers, and others.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

Office Dynamics

JULY 28, 2016

Joanne joins us in Las Vegas to learn the Executives and Assistants Working in Partnership course that Joan Burge developed for the executive and assistant team. What is a strategic partnership and how do Joan and Joanne recommend getting there? . Big congratulations to Joanne as she is now licensed to facilitate this program.

Facebook 100

Facebook Learning Assertiveness Skills 100

The Office Professionals Place

MAY 11, 2010

But of course, we dont think about these numbers as we are being coerced into a situation at work that could escalate our emotions and make us have regrets later. Here are some suggestions on how to halt the emotional train before it leaves the depot: Take a breath and pause for an unlimited amount of time. Truth Hurts.

Filing 100

Filing 2010 IAAP Assertiveness 100

Catch Friday

MAY 31, 2014

As a landlord I was forced to comply, particularly since I had given these letting agents full management of the property. he appeared to be very knowledgeable and assertive about it all - and on looking there was a plastic bag for of water in the bathroom sink - the tap on the bath was full on with hot water coming out of it).

2014 40

2014 Health Training 2002 40

Office Dynamics

APRIL 18, 2016

A World Class Assistant should be able to voice his or her opinion but, of course, you must do it tactfully. Of course, you need to be professional in both situations. 7 Strategies for Voicing Your Opinion. .” ” Consider your relationship with this person. Make sure you aren’t personally attacking someone.

Self Esteem 100

Self Esteem AT&T Goals Assertiveness 100