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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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12 Customer Service Lessons

Make or Break Moments

Although I don’t believe there were any huge new “ah ha&# moments, the list is a good one that focuses on the importance and value of building relationships with customers.

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Customer Service Still Number One

Make or Break Moments

The monthly report from E-zine Articles just arrived in my email. Once again – the number one article for the month is one I wrote a few years ago entitled How Do You Define Customer Service. I wrote the article before the economy took a turn for the interesting, when companies were still staffed and [.].

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The Ultimate Handbook for Remote Work from Home Jobs

Allwork

Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. Industries such as information technology, healthcare, education, marketing, and customer service are just a few domains where remote work flourishes.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers.

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Why Traditional Employment Limits Flexibility

Small Business Labs

The article quote we found most interesting is (the bolding is ours) : "The companies also insist that reclassification would rob the workers of flexibility, an argument Lyft made in an email to drivers in Massachusetts on Tuesday morning reviewed by The Hill. It was unclear how full employment status would preclude flexibility."

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Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

LEADERASSISTANT.COM

CONNECT WITH CAROLINE Caroline on LinkedIn A couple of Caroline’s favorite resources: Harvard Business Review article about valuing and protecting your time -> Who’s Got the Monkey? Join my email list here if you want to get an email when a new episode goes live. Either way, I’d love to hear from you!