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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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12 Customer Service Lessons

Make or Break Moments

Although I don’t believe there were any huge new “ah ha&# moments, the list is a good one that focuses on the importance and value of building relationships with customers. Keep it personal Don’t make the customer work Foster Relationships Go Above and Beyond Be enthusiastic Be helpful without being annoying (good one!)

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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person.

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5 Habits to Help You Handle Rejection Gracefully

Success

Pick up the phone, knock on the door, reach out to those people, and go for what you want. Your emails go unanswered , and people who promise to get back to you disappear like Houdini. Pick up the phone and let’s make some money! This article was published in June 2017 and has been updated. That’s the easy part.

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The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

In emails and phone calls, Lynch explained that “it’s easier for our clients to see everything, then pare back” as desired, and that deleting is easier than mocking up additional pages. This article was published in December 2014 and has been updated. Lynch responded that she had, but had added a few extras.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. But, what makes good customer service?

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

Highlight an article about modern talent practices that help foster innovation and pull out your favorite tip, add something that’s missing or offer a differing perspective showing your style, unique way of problem solving or any other ways you’d make a mark by showing up as authentically yourself,” Innocent says.

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