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Once Upon a Time in Marketing: The Power of Storytelling

Success

Position your employees as the hero of the company story to achieve goals, identify vendors and partners as the hero to bolster synergies, or find ways to insert the customer into the role of hero or heroine. People [emailed] right back and [said], ‘Wow, we made the right choice,’” Tomsic said. Consumers love the story, too.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. But, what makes good customer service? After reading. After reading.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

The article below summarizes the video content. Your goal is not to save hours of work in the first few minutes of using a new tool. Your goal is to just test it out, see how it works, and start thinking about how it could be useful. Let’s start with the most basic question: What is Artificial Intelligence? If it does, great.

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5 Habits to Help You Handle Rejection Gracefully

Success

But if you can’t overcome your resistance to the word no, you’ll never be able to achieve your goals. Your emails go unanswered , and people who promise to get back to you disappear like Houdini. This article was published in June 2017 and has been updated. You can’t go outside now.” Listen fully before you respond.

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Tips for Managing Incoming Emails from Customers

Andrea Kalli

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses. Limit your daily email quota.

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Put Customers Before Profits

Make or Break Moments

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. Our monitoring of incoming customer emails is delegated to low level employees.

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Age of Conversation 3: It Is In BookStores and Available On-Line

Make or Break Moments

Three emails later, and they had named the book and set what they thought would be an impossible goal: 100 bloggers. It all started when McLellan blogged about a similar collaborative book effort and Heaton wrote to him to suggest they get a few fellow bloggers to produce a marketing book in the same vain.