Make or Break Moments

JANUARY 29, 2010

Chris Brown of Branding and Marketing ( Marketing Resources and Results ) led us through a packed agenda. But first we went around the table and introduced ourselves.

Learning 100

Learning Customer Service 2009 Social Media 100

Make or Break Moments

JANUARY 1, 2010

If you can remember it, you will do it.

2010 100

2010 2009 Customer Service 2008 100

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? 6 Tips for Getting More Rest at Work 5 Tips for Giving a Great Video Interview Is ADHD Being Ignored in the Workplace?

Social Media 100

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Make or Break Moments

JULY 5, 2010

However, recently there have been incidents where the contestants have had hidden agendas. Here’s what I have to say: Your hidden agendas aren’t so hidden. The same is true with our customers. The employee didn’t realize the impact of her words but the customer and my Mom sure did.

Agenda 100

Agenda Customer Service 2009 2008 100

Service Untitled

JULY 15, 2009

Service Untitled The blog about customer service and the customer service experience. The department has about 5 employees and a relatively simple, but also important job within the company’s broader customer service department. There was an agenda, handouts, etc.

Customer Service 40

Customer Service Agenda Etiquette 2006 40

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

In interviews I’ve said that I’ve worked for introverts and extroverts and my job is to conform to the needs of my boss. First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary. 5) Learn to never say no.

Temping 40

Temping Cover Letter Interviewing Resume 40

The Small Business Blog

NOVEMBER 9, 2009

As I mentioned in my CNBC interview last week , these high interest rates take all the profit margin out of the business that can be done out there. I know of companies that are constantly back to the banks because they need to supply a big amount of product however self sufficiency should be the top of a business’s agenda.

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