Customers Rock!

OCTOBER 18, 2011

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers. But are companies getting it?

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Social Media Customer Service Policies Twitter 100

Success

SEPTEMBER 19, 2023

The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely. Consider, for instance, an entrepreneur who has a great relationship with an essential supplier.

International 310

International Customer Service Skills Suppliers 310

Make or Break Moments

FEBRUARY 10, 2010

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)

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Make or Break Moments

AUGUST 10, 2010

Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.

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Customer Service 2009 2008 2010 100

Allwork

FEBRUARY 13, 2024

In pursuit of this newfound liberation from the conventional office, prospective digital nomads and remote workers are navigating a maze of job boards and virtual interviews, armed with a cache of in-demand skills like software savviness, digital communication finesse, and bulletproof self-discipline.

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Salary Lifestyle Customer Service Skills 328

Practically Perfect PA

NOVEMBER 4, 2014

In my last blog I wrote about interview questions regarding career development and a few example answers. These questions can be a little scary but I actually think they are easier to answer than standard interview questions. It is also worth remembering the interviewer will ask you about competencies that are important in this role.

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Interviewing Self Esteem Doodle Customer Service 100

Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customer service for your business? hmmm sounds like the same thing. It is perhaps MORE than a strategy or a tactic.

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Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response? Sounds harsh?

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Customer Service 2009 2008 2010 100

Karen Vivarelli

JANUARY 14, 2021

I have over 15 years corporate experience, my roles have included executive administration, office management, client account servicing, project management and customer service. . VA Interview with Bec Baints. The post VA Interview with Bec Baints appeared first on Karen Vivarelli. Facebook: @becbaints.va

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Interviewing 2014 Lifestyle Customer Service 52

LEADERASSISTANT.COM

AUGUST 27, 2023

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

Service Untitled

APRIL 11, 2012

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

Service Untitled

APRIL 10, 2012

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

Service Untitled

JANUARY 3, 2013

Zappos’ Customer Loyalty Team repeatedly exceeds expectations of the family culture CEO Tony Hsieh envisioned as his passion for customizing customer service always remains a number one priority 24 hours a day and 365 days a year. There is nothing better than the human factor when calling customer service.

Customer Service 40

Customer Service Interviewing Phones Purchasing 40

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

LEADERASSISTANT.COM

MAY 14, 2023

Well, not only do I interview Annie in this conversation, but she also interviews me. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Confidence Interviewing 2019 Restaurants 80

Service Untitled

JUNE 18, 2012

It seems that even the TSA is under scrutiny as to their lack of customer service, and passengers who have encountered problems trying to navigate through the woes of 21st century airport security have a valid argument. Customer service, even at its most basic qualifier demands an individual be treated respectfully.

Customer Service 40

Customer Service Agencies AT&T Travel 40

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

Service Untitled

JUNE 25, 2012

Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win.

Customer Service 40

Customer Service Credit Card Interviewing Purchasing 40

Admin Awards

FEBRUARY 2, 2023

To read this interview in Executive Support Magazine visit: [link] Sunny Nunan is the CEO and Founder of the Admin Awards in the USA, created in honor of her mother, a life-long administrative professional Can we start with a little background information? Where are you from and what is your background?

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Interviewing Administrative Professionals Medical 2012 52

LEADERASSISTANT.COM

APRIL 30, 2023

In this episode, Kara talks about outsourcing, matching personal assistants with executives, interview questions to ask applicants, setting boundaries with principals, communication between executives and personal assistants, and more. Each review helps me stay motivated to keep the show going! Either way, I’d love to hear from you!

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

Service Untitled

FEBRUARY 17, 2011

On January 21, a customer service agent for 39DollarGlasses.com has been lauded as a hero after some quick thinking. Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone. Good service valued over good food?

Customer Service 40

Customer Service Medical Phones Restaurants 40

Success

JANUARY 9, 2023

In an interview, he was asked how he prepared his team for the next game. Remember that the customer is king. The following customer service truths were compiled from various studies: Poor service is the No. The average dissatisfied customer tells seven others of their dissatisfaction.

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Policies 2011 Customer Service Confidence 274

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

MARCH 12, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

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Management 2009 Restaurants Customer Service 98

Service Untitled

AUGUST 19, 2011

Today in the Jonesboro, Arkansas Regional Chamber of Commerce presentation, franchised restaurant operator and owner of Chick-fil-A, Mike Fullington explained to his audience how customer service can have an impact on a person’s day and even his life. It’s where new franchise owners can take up to a year to come aboard.

Customer Service 40

Customer Service Restaurants Training Purchasing 40

LEADERASSISTANT.COM

MARCH 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Gifts 95

Gifts Medical Networking Restaurants 95

LEADERASSISTANT.COM

JULY 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

Service Untitled

JANUARY 13, 2011

Customer service and expectations have changed the genre of urgent care as well as routine medical services. Frederick Newell, author of Loyalty.com says if you “save customers time, you’ll often beat the competition by lowering “time costs.&# At a local.

Medical 40

Medical Customer Service Social Media Expenses 40

LEADERASSISTANT.COM

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

AUGUST 13, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Management 82

Management Restaurants Customer Service Budget 82

Service Untitled

APRIL 6, 2011

In other words, consumers rated the functional aspects of doing business, the accessible elements of interacting with the business and employees, and then finally the emotional results and how the customer felt when all was said and done. So what makes a company measure up on customer service? photo credit: Adam @ ecadamf.

Customer Service 40

Customer Service UPS 2011 Twitter 40

LEADERASSISTANT.COM

JUNE 25, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 76

Restaurants Customer Service Budget Interviewing 76

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 77

Restaurants Customer Service Budget Interviewing 77

Service Untitled

OCTOBER 1, 2010

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Success

DECEMBER 30, 2021

With decades of experience managing businesses in the private club industry, the Carpenters could write the book on providing premium customer service. Here is some more of the key insights from the Carpenters’ Achievers Exclusive interview. . Great organizations have an empowering foundational culture.

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Customer Service International Interviewing Health 264

Success

SEPTEMBER 1, 2023

Tell the same story on your profile and your resume Downs says that if a recruiter heads to your profile before or after an interview, they should see the same story told there, with matching education, credentials, organizations and more. With these tips, you will be ready to interview as the September Surge begins.

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Resume Cover Letter Holidays Skills 264

LEADERASSISTANT.COM

JUNE 4, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 92

Restaurants Travel Customer Service Stress 92