On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? Facebook announced this week is has 500 million users. And not one of them ever, ever, ever uses it at work.

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Social Media Facebook Twitter Legal 100

Make or Break Moments

JANUARY 29, 2010

Chris Brown of Branding and Marketing ( Marketing Resources and Results ) led us through a packed agenda. Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships? Are you local?

Learning 100

Learning Customer Service 2009 Social Media 100

Make or Break Moments

JANUARY 1, 2010

If customer communication or social media is on your list, I hope you’ll give me a call. If you can remember it, you will do it. What will your three words be? How will you manage the resolutions you’ve established for this new year? I can help. 330-414-8792.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

JULY 5, 2010

However, recently there have been incidents where the contestants have had hidden agendas. Here’s what I have to say: Your hidden agendas aren’t so hidden. The same is true with our customers. The employee didn’t realize the impact of her words but the customer and my Mom sure did.

Agenda 100

Agenda Customer Service 2009 2008 100

The Small Business Blog

NOVEMBER 9, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? As I mentioned in my CNBC interview last week , these high interest rates take all the profit margin out of the business that can be done out there.

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