Shining the Spotlight on Hidden Agendas

Make or Break Moments

However, recently there have been incidents where the contestants have had hidden agendas. Here’s what I have to say: Your hidden agendas aren’t so hidden. The same is true with our customers. Do you have a hidden agenda with your customers?

Agenda 170

Don’t forget to say thank you for your business

Service Untitled

In real estate, I design my thank you notes to reflect Keyes Real Estate Services with a hint of additional personalization to make it uniquely me. There should be no agendas; not even the hint of asking for a referral. It is not just customers who need to be thanked.

2011 69

Customer advisory boards help to gain valuable insight

Service Untitled

What better way to gain an understanding of customer experiences and their relevant needs than by creating a representative group of customers who can offer advice on products, services, and a company’s future direction? Each meeting needs to have a specific agenda.

2011 59

Share the Wealth – It's Never Too Late to Learn

Make or Break Moments

Chris Brown of Branding and Marketing ( Marketing Resources and Results ) led us through a packed agenda. Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships? Tags: Akron Blogger Group , customer relationships , share the wealth Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

2010 109

Three Little Words for 2010

Make or Break Moments

Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. I am still working on my three words for 2010 but my first word is NARROW. Just like the Italian alleyway pictured above, I need to ensure that my focus is narrow, razor sharp, niched to a specific client/a specific service. If customer communication or social media is on your list, I hope you’ll give me a call.

2010 109

Is Using Social Media at Work a Good Idea?

On The Job

Further, studies show that employees allowed to use social media on the jobs help drive profitability, improve customer service – and contrary to employer fears – may help workers do their jobs better.

Service Untitled» Blog Archive » Improving a Department in 4 Steps

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Improving a Department in 4 Steps Douglas July 15, 2009 Customer Service , Exercises/Resources 2 Comments Over the last week or so, I have been working with a company on improving the service experience within a small department of theirs. There was an agenda, handouts, etc.

2009 43

An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

1 week ago RT @ WinWeb Why Working Online With An Accountant Will Benefit Your Small Business - [link] 1 week ago Holmes: "It has no God-given right to succeed if it does not give customers what they want." Let’s get this on the agenda, build some momentum and help bring “Change!”

2010 214

Q&A: What are some social and economic issues small business face.

The Small Business Blog

1 week ago RT @ WinWeb Why Working Online With An Accountant Will Benefit Your Small Business - [link] 1 week ago Holmes: "It has no God-given right to succeed if it does not give customers what they want." Please enter your real name, not your company, product or services name.

2007 197

Small Business Checklist: Business Process Outsourcing | THE SMALL.

The Small Business Blog

1 week ago RT @ WinWeb Why Working Online With An Accountant Will Benefit Your Small Business - [link] 1 week ago Holmes: "It has no God-given right to succeed if it does not give customers what they want." You want good service, pay on time. E-Mail me or follow me.

2007 217

Sugar Not The Icing On The Small Business Cake.

The Small Business Blog

1 week ago RT @ WinWeb Why Working Online With An Accountant Will Benefit Your Small Business - [link] 1 week ago Holmes: "It has no God-given right to succeed if it does not give customers what they want." Please enter your real name, not your company, product or services name.

2009 164

Social Impact of Working From Home | THE SMALL BUSINESS BLOG

The Small Business Blog

1 week ago RT @ WinWeb Why Working Online With An Accountant Will Benefit Your Small Business - [link] 1 week ago Holmes: "It has no God-given right to succeed if it does not give customers what they want." ST] Managing Customer Expectations. E-Mail me or follow me.

2007 199