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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. When you recognize your abilities, experience, and skills you lead by example (even if you think that no one is watching).

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The Best Assistant Learning Resources

Office Dynamics

Since 1990, we have provided rich resources for administrative professionals around the world. Everything from improving time-management skills to refining your career portfolio to compete in a post-COVID-19 workplace. Office Dynamics International is celebrating its 30th anniversary this year. That is…

Learning 246
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Empowering Tips for the Administrative and Executive Assistant – Part 3

Office Dynamics

In part one of “ Empowering Tips ” I mentioned that the word Empower is not only the theme of the 26 th Annual Conference for Administrative Excellence , it is also used in a variety of situations and conversations. Competence is proficiency or ability in a specific skill area. Joan Burge. . Confident communication. Decision making.

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BIG Self-Improvement…Commit to One Learning Event

Office Dynamics

Here’s a message about giving yourself permission to continue your learning journey for your BIG life. Obviously, these are individuals who have committed to a learning event. They will learn valuable information from our speakers and their peers. Learn as if you were to live forever.”

Learning 100
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The Vanishing Executive Assistant—NOT!

Office Dynamics

First, I have been entrenched in the administrative profession for 50 years. Office Dynamics specifically focuses on training and development for administrative professionals of all levels. This is a very exciting time for the administrative professional. The issue with this is that leaders should not be doing so.

Calendars 325
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What Assistant Certification Courses Are Best For You?

Office Dynamics

More and more, administrative professionals are asking my opinion on having a certification. I have seen young people in the profession who are smart, bright and great administrative or personal executive assistants who are very successful. Second, I believe in all training, learning, and education.

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What the Administrative Professionals Think About Joan Burge "Takin It to the Streets!"

Office Dynamics

Last week I received a cool message about two administrative professionals who attended the Joan Burge, "Takin It to the Streets" one-day workshop. I opened up the newsletter and found this wonderful article by Sandra Brekke about her experience with the workshop. "I