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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. When you recognize your abilities, experience, and skills you lead by example (even if you think that no one is watching).

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Empowering Tips for the Administrative and Executive Assistant – Part 3

Office Dynamics

Competence is proficiency or ability in a specific skill area. Empower yourself and others by not only attending events that encourage competency discussions with others, but also create opportunities, as often as possible, to develop your personal skills such as those listed below. Confident communication. Decision making. Persuasion.

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Certification Programs for Administrative Professionals

Jen Lawrence

Whether you’re an administrative professional looking for a way to validate your skill set or a manager looking to contribute to your admin’s professional development ( thank you, thank you, thank you ), certification is the perfect step. Verification of skills and knowledge level against an industry standard.

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The Best Assistant Learning Resources

Office Dynamics

Since 1990, we have provided rich resources for administrative professionals around the world. Everything from improving time-management skills to refining your career portfolio to compete in a post-COVID-19 workplace. Office Dynamics International is celebrating its 30th anniversary this year. That is…

Learning 246
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Administrative Professional’s Day: Best Gift for Your Assistant

Office Dynamics

This year for Administrative Professional’s Day, reconsider the bouquet of flowers and rethink the gift cards. More skills. And quite honestly, you’re going to be asking more of your assistants in the coming years, so it behooves you to ensure your administrative team is prepared and well-equipped for the future.

Gifts 173
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The Vanishing Executive Assistant—NOT!

Office Dynamics

First, I have been entrenched in the administrative profession for 50 years. Office Dynamics specifically focuses on training and development for administrative professionals of all levels. This is a very exciting time for the administrative professional. The issue with this is that leaders should not be doing so.

Calendars 325
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What the Administrative Professionals Think About Joan Burge "Takin It to the Streets!"

Office Dynamics

Last week I received a cool message about two administrative professionals who attended the Joan Burge, "Takin It to the Streets" one-day workshop. I opened up the newsletter and found this wonderful article by Sandra Brekke about her experience with the workshop. "I I chose this profession because I enjoy it.