Office Dynamics

APRIL 6, 2017

Our role is no longer confined to typing letters, answering the phone, scheduling meetings and travel. The role of the administrative assistant requires a diverse skill set, high emotional intelligence and strong business acumen to get through the day to day environment of today’s demanding environment. By Peggy Vasquez.

Negotiating 203

Negotiating Confidence Administrative Professionals Temping 203

Office Dynamics

APRIL 18, 2019

You may have been able to muddle along back in the day, but in today’s competitive environment, you need to work any advantage in your favor. Fortunately, there are at least 9 ways to improve your organization skills as an administrative assistant without too much effort on your part. Learn to delegate.

Skills 223

Skills Filing Administrative Professionals Travel 223

All Things Admin

MAY 3, 2023

Responsive Website – This term refers to a website that adapts based on the type of device (tablet, phone, laptop, desktop) used to view it. VUCA – Volatility, Uncertainty, Complexity, and Ambiguity: This term describes the rapidly changing and unpredictable business environment that many organizations face.

Administrative Professionals 52

Administrative Professionals USPS Project Management Mentoring 52

All Things Admin

AUGUST 16, 2023

And as much as we may resist it, without it we’d still be using rotary phones and manual typewriters. The Innovative Admin is an administrative professional who introduces, creates, or applies new or renewed ideas or methods of doing things to the office environment. Change is inevitable.

Administrative Professionals 52

Administrative Professionals Mentoring 2005 Goals 52

Musings of a High-Level Executive Assistant

APRIL 23, 2014

TOP TEN DIFFERENCES BETWEEN SECRETARIES AND ADMINISTRATIVE PROFESSIONALS 10. Secretaries make coffee, administrative professionals procure international resources to motivate and empower staff. Secretaries take memos, administrative professionals expedite inter-office communication.

Administrative Professionals 40

Administrative Professionals Gossip Equipment Gifts 40

C-Suite Assistants

FEBRUARY 7, 2022

High profile business leaders, individuals and professional couples with multiple homes who serve on various boards and are involved with philanthropic causes often require a personal assistant to manage their private lives. What if you need someone to do both? This role is gaining in popularity. What Type of Assistant Should I Hire?

Payroll 74

Payroll Lifestyle Gifts Calendars 74

All Things Admin

JANUARY 11, 2023

Purging unnecessary items gives them a sense of control over their environment. If someone needs a charging cord for a Nokia flip phone, a half used typewriter ribbon, or minutes from a budget committee meeting circa 2006, chances are good that the Saver has it. How You Assign Value.

Mentoring 52

Mentoring Filing Administrative Professionals 2006 52

Office Dynamics

FEBRUARY 27, 2017

Last week I certified 7 people to teach my Star Achievement Series® curriculum for administrative professionals in their organizations. Each was raised in a different environment with various circumstances. They have major projects on their minds, meetings to attend, phone calls to make, and employee problems to handle.

Management 100

Management Administrative Professionals Skills Training 100

Bonnie Low Kramen

MAY 17, 2021

Within hours, I had a warm and enthusiastic response from Johnny, which led to two phone conversations, which led to January 5 th. In our first phone conversation, Johnny told me that my article surprised him. Deep breath. Here are the highlights of the one-hour conversation. Assistants are underpaid. This surprised Johnny. Stay tuned.

Training 52

Training 2021 Administrative Professionals PowerPoint 52

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 8, 2009

I have found in some work environments there is a real distinction between executives and staff. On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP International 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. ► March (2) Admin Buddies Are you prepared? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

Time Zones 100

Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lesson learned and will now put me on high gut alert.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 11, 2009

I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP).

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Are you vague or exact? ▼ February (5) We did it Canada!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. GET TO KNOW YOUR CO-WORKERS. We are not an island.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Office Dynamics

NOVEMBER 2, 2012

Certified Executive Administrative Professional ( CEAP ) curriculum-based designation is awarded to those students communicating their interest to apply. The course will be taught in an environment where student can be fully focused on learning. Today’s office environment is busier than ever before.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Laughing all the Way to Work

APRIL 27, 2009

I basically know how to answer the phones and take messages. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day!

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Posted by Patricia Robb at 6:28 PM Labels: Administrative Assistant , administrative professional , Atlanta , Atlanta Aquarium , High Museum of Art , Life Summit , OfficeArrow Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I can hardly wait.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. What happened? Crankiness and bad moods can be passed on.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MAY 16, 2010

Posted by Patricia Robb at 9:54 AM Labels: Administrative Assistant , administrative professional , booking meetings , professional assistant Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ► March (2) Admin Buddies Are you prepared?

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. ► March (2) Admin Buddies Are you prepared? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JUNE 27, 2009

Patricia Posted by Patricia Robb at 6:20 AM Labels: Administrative Assistant , administrative professional , being funny , comedian Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ► March (2) Admin Buddies Are you prepared? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

AUGUST 1, 2010

Even if you phone the bank they need your secret passcode or they wont speak to you about your account. I know we are probably stuck with the current system of trying to remember log-in names and passwords, but thankfully at work if you do forget your password the administrator can re-set it, and then you have the option of changing it again.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Posted by Patricia Robb at 10:26 PM Labels: Administrative Assistant , checking voicemail , professional assistant , trouble Reactions: 3comments: Danielle said. I thought I would pass this tip along in the event you find yourself wishing you could take your words back.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MARCH 13, 2010

Posted by Patricia Robb at 4:45 PM Labels: adminisrative assistant , administrative professional , being organized , being prepared Reactions: 1 comments: Anonymoussaid. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 1, 2008

I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 20, 2009

Posted by Patricia Robb at 10:06 PM Labels: Administrative Assistant , administrative professional , how we look to others? A resource like this is great for anyone that either works in the administrative field or wants to. I am also going to have a complete makeover, but thats another story. 411 Look Up 411.ca

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

JANUARY 31, 2010

Patricia Posted by Patricia Robb at 9:48 AM Labels: Administrative Assistant , administrative professional , Send out cards , thank you card Reactions: 1 comments: Evesaid. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 21, 2009

Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► February (5) We did it Canada!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100