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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. Providing exceptional service both professionally and personally encourages confidence and growth.

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Beyond the Org Chart: How Procedures Elevate Leadership in Administrative Professionals

All Things Admin

In the evolving 21 st century workplace, the role of administrative professionals (APs) has undergone significant transformation. As a result, she felt more confident about covering for me. From a professional development perspective, my managers were blown away by my administrative procedures binder.

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The Top 3 Skills That Make Administrative Assistants Stand Out

Office Dynamics

Administrative professionals are always asking us what it takes to really stand out in the workplace. It will boost your confidence and your professional presence. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. Hone Your Professional Trademark.

Skills 203
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Should I get certified as an administrative professional?

Office Dynamics

Although demand is high for qualified, knowledgeable administrative professionals, it’s easy to get lost in the crowd. Did you know that in the United States alone, there are over 4 million jobs in the administrative field, including those for executive assistants and administrative assistants like yourself?

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Empowering Tips for the Administrative and Executive Assistant – Part 3

Office Dynamics

In part one of “ Empowering Tips ” I mentioned that the word Empower is not only the theme of the 26 th Annual Conference for Administrative Excellence , it is also used in a variety of situations and conversations. A person can have courage and confidence, but not be competent. Confident communication. Joan Burge. .

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Skills required to be a good minute taker

Practically Perfect PA

Not everyone can be a good minute taker – it’s a definite skill and quite often an art, hence the name of my course, The Art of Minute Taking. There are definite skills required to be a good minute taker and I’ve listed some of them below: Listening. Learn as much as you can about the topic. Assertiveness. Organisation.

Skills 188
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Is shorthand still a relevant skill for a minute taker?

Practically Perfect PA

Many, many years ago, without a doubt, secretaries went to secretarial school to learn how to type and take dictation. It was a very handy skill to have! … Certainly in my country (New Zealand) there are very few places you can now go to physically to learn shorthand. Shorthand was a compulsory subject and a necessity.

Skills 185