Office Dynamics

APRIL 21, 2016

Have you ever thought about your responsibility and power to improve ethical standards in the workplace? Ethics in the workplace is a unique topic. There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

APRIL 10, 2009

Many administrative professionals and non-exempt employees ask me about how to be assertive without burning bridges or coming across as aggressive. One admin asked, “Can you provide assertiveness techniques and communication skills that I can put into practice?”. Many people confuse assertiveness with aggressive behavior.

Assertiveness 100

Assertiveness Administrative Professionals Skills UPS 100

Office Dynamics

APRIL 25, 2016

During my training, I give ample time for attendees to use their creativity, skill practice, and stretch out of their comfort zones. Unfortunately, in the workplace, people often stay in their realm and unless they are pushed to take on something new or think differently, they stay with what they know. when you let them! Joan Burge.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

APRIL 11, 2016

However, Monday is the perfect time to talk about workplace conflict because we all have to deal with it. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. I’m not referring to full-blown, yelling at each other. Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Administrative Training 100

Office Dynamics

APRIL 22, 2015

Administrative Professionals leading in the 21st-century. With new technologies (apps, devices, office environments) and globalization, restructuring, downsizing and flattening of top heavy organizations, as administrative professionals, if we are not careful, we could literally get run-over!

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Collaborate 100

Office Dynamics

APRIL 17, 2015

You vent to your friends, your family, or other administrative professional colleagues, who understand the pressure of your job. At the Conference for Administrative Excellence this fall, I’m going to help you hone lots of skills to be more resilient to change and stressful situations in the workplace.

Administrative Professionals 100

Administrative Professionals Stress Assertiveness 2015 100

Office Dynamics

MARCH 21, 2017

Administrative professionals are always asking us what it takes to really stand out in the workplace. A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. Hone Your Professional Trademark. Or are you letting your professional reputation be shaped unintentionally?

Skills 203

Skills Administrative Professionals 2017 Training 203

Bonnie Low Kramen

JANUARY 27, 2021

Silence is the enemy of fixing what is broken in our workplace. This includes workplace bullying and discrimination and career progression, to name just three. In fact, the most effective assertiveness happens calmly, factually, and directly. The post Bonnie’s Workplace 2021 Wish List appeared first on Bonnie Low-Kramen.

2021 52

2021 2020 Administrative Professionals Assertiveness 52

Office Dynamics

APRIL 3, 2017

April is one of my favorite months because, here at Office Dynamics, we get to celebrate the wonderful accomplishments of those in the administrative profession! In case you are not aware, Administrative Professionals Week is April 24 – 28. It is really important to set healthy boundaries in the workplace.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

APRIL 2, 2015

If you want to hear the real secrets of star-performing assistants, join our free webinar on June 4 called The Star Performer’s Secret Sauce: 25 Proven Tips to Administrative Excellence! More free webinar events with Office Dynamics International: The post Qualities Of A Great Assistant appeared first on Office Dynamics.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

APRIL 14, 2015

<Guest Post by Judi Moreo> Administrative Professionals are the key to good communication in an organization. It is imperative that we are able to communicate clearly and precisely in order to avoid misinterpretation and misunderstandings that can be extremely costly to the organization. The post How Well Do You Communicate?

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

JANUARY 23, 2017

We all experience this in the workplace. Come see me live in Chicago for Administrative Professionals Week! The post Tactfully Voicing Your Opinion In The Workplace appeared first on Office Dynamics. As a business owner, leader, trainer, coach…I still have situations occur when I need to voice my opinion. Joan Burge.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

Office Dynamics

APRIL 18, 2015

How to balance work and life. How to be a powerful working woman. How to do it all. Will you be joining us for this free event? . Register here. superwoman working women'

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

MARCH 11, 2015

it can be a big thing in how non-administrative professionals view the role. My goal is to get our attendees to see how even their own language, thinking and behaviors can hold them back from being taken more seriously in the workplace. Assistants/secretaries don’t need training.”. “I Be assertive. just one word.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Office Dynamics

MAY 1, 2017

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I started administrative training in a few of the companies where I worked.

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

Office Dynamics

OCTOBER 26, 2016

As a proud former administrative professional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. Though my career has evolved into training and development, I always feel most at home when surrounded by growth-oriented assistants. People are always more comfortable with silence.

Assertiveness 100

Assertiveness Administrative Professionals Gifts Training 100

Office Dynamics

APRIL 30, 2018

I’m not sure if you know that 80% of my work is onsite training for administrative office professionals so I do a lot of traveling, in fact, 100% of my clients are out of state. Observing administrative professionals at work is one of my greatest moments. I see employees in action in their environments.

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Office Dynamics

JUNE 30, 2014

We specialize in professional training, development and information for administrative professionals and their executives. You need to work on your communications skills and being more assertive to gain attention. I have learned over 42 years in the workplace, that most difficult people, have a soft spot inside.

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive. At that point, I just let her be as she wanted. She was the one losing out; not me.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

DECEMBER 8, 2015

One of the most common complaints we hear from modern administrative professionals is that they feel busy—overwhelmed even—but they still aren’t really being utilized. Tools to train your executive how to leverage your talents (and sell the idea to even the most stubborn leaders!). Are You Overworked But Underutilized?

Administrative Professionals 100

Administrative Professionals Training Management Learning 100

Office Dynamics

APRIL 8, 2016

However, after a recent turn of events such as staffing vacancies and promotions, I have found myself providing administrative support to several other key managers while we recruit for vacant positions. Let’s face it—the work of an administrative professional is never ending. To think otherwise is wishful thinking!

Management 100

Management Administrative Professionals International Mentoring 100

Office Dynamics

APRIL 29, 2016

Earn positive attention in the workplace and address the most common obstacle standing in the way for most assistants—lack of self-esteem. Simple strategies for earning positive attention in the workplace while still remaining humble and gracious. Do you struggle with getting people to notice you? As an attendee, you will learn….

Self Esteem 100

Self Esteem 2016 Administrative Professionals Expenses 100

Office Dynamics

MARCH 24, 2016

As an administrative professional, you probably think of yourself as an employee. With a PhD in psychology and impressive background leading corporate change initiatives, Daren has a unique and inspiring message every administrative professional will benefit from hearing. Learning Highlights.

Self Esteem 100

Self Esteem Administrative Professionals 2016 Gifts 100

Office Dynamics

APRIL 19, 2016

I was going to be gone for a few days to conduct an administrative training program. A star-performing administrative or executive assistant takes the initiative to assist his or her executive as much as possible. I was standing outside Jasmine’s office on my way out the front door. Joan Burge.

Administrative Professionals 100

Administrative Professionals Administrative Training Training Phones 100

Office Dynamics

NOVEMBER 22, 2016

We’re all fortunate to have training pioneers like Joan and her team in the corner for administrative professionals. Brandi Britton is a district president for OfficeTeam , the nation’s leading staffing service specializing in the temporary placement of highly skilled administrative and office support professionals.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Bonnie Low Kramen

FEBRUARY 10, 2021

If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. They also need allies in the form of recruiters, HR professionals, managers, and educators. Commit to ongoing training to keep sharpening your saw. Click here. Be proactive.

2021 52

2021 Salary 2020 Training 52

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? and we brought back the April Blog-a-Thon for the Administrative Professional where we gathered here each weekday with a new content post and shared a place for administrative professionals to comment, question and discuss their careers.

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Office Dynamics

APRIL 26, 2016

In honor of Administrative Professionals Day, I want to share my thoughts on why I believe being an executive assistant is a rewarding career. Don’t forget that comments received in April 2016 are entered to win prizes in our Administrative Professional Blog-a-Thon ! I hear it from both sides of the desk.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

The Office Professionals Place

FEBRUARY 24, 2010

Wednesday, February 24, 2010 A Test of Your Professionalism: Will You Pass? A professional is someone who possesses distinctive qualities in a particular profession. Listen with empathy not sympathy and be assertive in your response. Let them have their words. Do not interrupt. Seek answers. February 26, 2010 4:45 PM Debra said.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Office Dynamics

DECEMBER 15, 2016

In this free webinar Joan Burge dives right into the important skills that any administrative professional needs to embrace to become an exceptional self-leader. We invite you to view the webinar replay: Mastering Self Leadership. Webinar Resources. Download the Handout: Mastering Exceptional Self-Leadership.

Administrative Professionals 100

Administrative Professionals Skills Assertiveness Training 100

Office Dynamics

APRIL 26, 2016

You’re frustrated by limited opportunities in your workplace but decided that, for personal or financial reasons, you need to stay put. Ask to join or form a workplace committee. If you find yourself still on that plateau months after arrival, ask yourself why – and how you can build momentum to move forward and upward.

Mentoring 100

Mentoring Administrative Professionals Negotiating Budget 100

Office Dynamics

OCTOBER 1, 2015

There is no greater relationship in the workplace than that of an executive and an Assistant. I can honestly say that because of my experience in the administrative profession for 20 years in a variety of organizations. [This article was originally posted at Executive Secretary Magazine.]. I am pleased to say, “Yes!

Administrative Professionals 100

Administrative Professionals Fax Email 2015 100

Office Dynamics

MAY 9, 2016

Use assertive communication techniques. Sometimes what we think is the problem, really isn’t. When the other person is speaking, listen for any hidden issues. Try to get to the heart of the conflict so you can deal with it. #9 9 Be Open and Honest, Don’t Hint. Go directly to the source, be direct and specific. 10 Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

The Office Professionals Place

MAY 11, 2010

Even without knowing the explicit details and the relationship between the boss and the employee, I can conclude that this is NOT the way to handle a workplace disagreement. Here are some suggestions on how to halt the emotional train before it leaves the depot: Take a breath and pause for an unlimited amount of time. Truth Hurts.

Filing 100

Filing 2010 IAAP Assertiveness 100

Office Dynamics

SEPTEMBER 30, 2015

The comfort zone can be a dangerous place, especially as an Administrative Professional in the modern working world. You know you’ve been there too long when you feel complacent or stagnant, restless or bored, full of fear or stuck in mediocrity—certainly not a recipe for professional success or personal happiness!

Administrative Professionals 100

Administrative Professionals International Learning Assertiveness 100

Office Dynamics

NOVEMBER 23, 2015

In the past year, we’ve expanded our global community of administrative professionals exponentially and offered more free content than ever before. This free monthly webinar series has given us the opportunity to get to know so many more of you than ever before. For this final session of the year, we’re sending 2015 off with a bang!

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2015 2016 Holidays Administrative Professionals 100