article thumbnail

Tech Fest 2014 and excellent customer service

Practically Perfect PA

Back in June I was working on an event called Tech Fest 2014 , which was held at ExCeL London. We also knew that ExCeL has a fantastic reputation for customer service and their staff really understand the difficult job of organising events. Most assistants are asked at some point to organise an event for their organisation.

article thumbnail

Stand out from your competitors and make 2014 the year that you start harnessing the power of blogging

The Small Business Blog

Before I go on, I must say that I use Evernote to ‘clip’ and store articles that,… Read the full article here: Stand out from your competitors and make 2014 the year that you start harnessing the power of blogging on: THE SMALL BUSINESS BLOG.

2014 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

‘Power Doesn’t Come from a Title’

Success

Bill McDermott’s early business lessons McDermott has lived the American Dream, which is perhaps why his 2014 memoir, Winners Dream , is such an engaging read. It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting.

article thumbnail

Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We Our first Questival in 2014 generated 30,000 Instagram posts,” he says. Brands can turn their super fans into online advocates who spread the word about their products and offers.

article thumbnail

How to Make Sales Your Top Priority

Success

Customer acquisition is king. Right now you might be wearing five hats, such as for operations, accounting, customer service, collections and human resources. This article was published in July 2014 and has been updated. To succeed, you need to embrace selling as Priority One. You’re busy. Photo by @wilsvanzyl /Twenty20.

2014 241
article thumbnail

Bringing more customer service strategies to traditional shopping stores

Service Untitled

In 2010, Forrester Research stated that retail online sales had grown 11 percent and expected increases of 10 percent a year through 2014. By 2014, consumer purchases using e-retail is expected to exceed $249 billion. Customers like to touch, feel, and taste; it’s all part of the retail experience.

article thumbnail

Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

LEADERASSISTANT.COM

He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m. Prior to starting Capacity, David was the CEO of Answers Corp.