Service Untitled

SEPTEMBER 15, 2011

In 2010, Forrester Research stated that retail online sales had grown 11 percent and expected increases of 10 percent a year through 2014. By 2014, consumer purchases using e-retail is expected to exceed $249 billion. Customers like to touch, feel, and taste; it’s all part of the retail experience.

Customer Service 40

Customer Service 2014 Holidays Purchasing 40

Tips From T. Marie

DECEMBER 30, 2014

This week we will say goodbye to 2014 and welcome a new year. It was so much easier to purchase content or re-post someone else’s content with scant changes. Customer Service Goes SOCIAL. Any customer with access to social media now has an audience of millions to share their gripes about your business with.

2015 100

2015 Social Media 2014 Customer Service 100

Practically Perfect PA

MARCH 11, 2014

Now that is customer service! I’ve heard many hotels talk about this issue over the years but the Talbott does seem to have a real concern for the environment and can be seen in their extensive recycling programme, green technology and purchasing carbon offsetting. Advertised minimum rate is $139 per person (March 2014).

Carbon Footprint 100

Carbon Footprint Travel 2014 Restaurants 100

Success

JANUARY 30, 2023

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) This article was published in October 2014 and has been updated. Keep an open mind.

FedEx 279

FedEx Social Media Customer Service 2014 279

Success

FEBRUARY 15, 2022

She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Los Angeles based CEO and founder Erik Huberman launched Hawke Media in 2014. Erik Huberman. Founder, CEO, podcast host, author.

Mentoring 313

Mentoring International 2021 Social Media 313