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The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

In emails and phone calls, Lynch explained that “it’s easier for our clients to see everything, then pare back” as desired, and that deleting is easier than mocking up additional pages. This article was published in December 2014 and has been updated. The post The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

2014 265
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Ten Small Business Trends You Need to Embrace in 2015

Tips From T. Marie

This week we will say goodbye to 2014 and welcome a new year. If you don’t realize the majority of your visitors are stopping by on their smart phones, you may not be offering them a responsive design in order to give them the best experience. Customer Service Goes SOCIAL. What about marketing in 2015? It’s PERSONAL.

2015 100
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Practically Perfect PA Visits: The Hay Adams DC

Practically Perfect PA

If I was organising an event in Washington DC with a healthy budget my first phone call would be to The Hay Adams, Top of the Hay really is a fantastic space with lots of natural light and truly stunning views. The location is fantastic as is the customer service and the hotel amenities. Why book The Hay Adams for your boss?

Travel 100
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Swissôtel Métropole, Geneva

Practically Perfect PA

After a few hours of sightseeing I got the phone call and headed back to the hotel to check out my room. Quite simply breakfast at the Swissôtel Métropole was some of the worst customer service I have ever experienced. Advertised minimum rate per night is 425 CHF (October 2014). Our opinions are entirely our own.

Expenses 100
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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

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Why I think we should kill multitasking.

Office Dynamics

As recently as November 8, 2014, an article appeared on Forbes.com about new studies that showed multitasking can ruin your career and brain. Bottom line: You can actually be less effective, create mistakes, feel less happy and are less customer-service oriented. Lowers your IQ. Limits the ability to make wise decisions.

2014 100
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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

Months passed and she noticed his lighthearted manner with customers or the occasional friend in town, Stuck behind a digital highlight reel, it was nearly impossible to spot the thorn in his crown. He started with his wife, Dawn, and has been doing it alone since her death in 2014. foster care system for over 20 years.

2017 280