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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. times the impact of spoken ones.

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Ron Finley, the Self-Proclaimed Gangsta Gardener, Found Purpose Fighting Food Poverty in South LA

Success

Nearly two years after his first parkway garden, Los Angeles updated the law in 2011 to allow Angelenos to plant food in their parkways. Shortly thereafter, Finley founded the Ron Finley Project , a not-for-profit that empowers people across the globe to grow their own food and take back their power. It’s about more than just food.”

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The Truth About Impostor Syndrome and How to Overcome It

Stephanie LH Calahan

Research published in the International Journal of Behavioral Science in 2011 suggests that approximately 70 percent of people will experience at least one impostor syndrome episode in their lives. You believe you should be able to learn something on the first try. You don't finish nearly as many projects as you start.

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How to Create Strategic Partnerships

Success

Make it explicit that you want to learn everything you can about them in short order,” Gage says. Proof it works: Schaus’s profits grew by 15% from 2011 to 2012 as a result of her partnerships. With each paddleboard purchase, our customers could buy a pair of RAMP skis at a discount price of $149 or a snowboard for $99.

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Introduction to Basic Wood-Working

Productivity Bits

Copyright © 2011 Productivity Bits. Determining Your Project. Determining Your Project. Whether this is your first wood-working project or you came out of the womb with a hammer in your hand, it’s always important to know the basics as a reminder for your safety (and others!). Visit the original article at [link].

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AZVAs the Podcast: Transitioning from employment to self-employment

Loosely Speaking

Interview: Katie sits down with Tara Fort to learn about how she made her successful transformation to self-employment. ( ALERT: this part of our interview is conducted at a local eatery with significant background noise.) Tell us about it, and we may incorporate your story into our March 2011 episode! Offer good until March 15, 2011.

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Profits: 3 Essential Areas to Focus On

Office Organization Success

One of the ways I do this (in fact it plays a major role in my business) is to produce a monthly Cash Flow Projection report that gives me the big picture for the year. If you purchase any other business services determine how they are adding to your bottom line – is it worth continuing with them? c) 2011 Tracey Lawton.

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