Professional Assistant Blog

NOVEMBER 23, 2007

Home About Me Advertise The 4 Most Difficult Interview Questions By The Professional Assistant on Friday, November 23, 2007 Filed Under: Job Seeking A re you going in for an interview for that dream job? Follow these simple four steps and you will find that you will pass these interviews with flying colours.

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Stephanie LH Calahan

JANUARY 7, 2011

Main | Listen Stephanie Talks About #Organizing Myths on the Active Christian Media Show » Listen Live to Stephanie on Edge of Change - Interview with the Experts #Productivity #Organization Corinne McElroy of Edge of Change knows that the business advice you depend upon comes from many sources. Link Lineup!

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Job Advice Blog

OCTOBER 6, 2010

Provide the HR or hiring manager with the name of the person, title at the time you worked with them, current title (if available), contact phone number and email address. In general, when a company asks for your references towards the end of the interview process, it is a good sign of interest; but don’t take this final step for granted.

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Job Advice Blog

OCTOBER 6, 2010

Home Founder Resume Writing Career Coaching Marketing Yourself Selling Yourself Job Stress General Advice Interview Skills "The Relocated Spouse [link] — jobconnection paralyzed by the need to be perfect? On October 6, 2010, In Career Coaching by Judi Perkins , By The How-To Career Coach 1 Perfection is an overrated concept.

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On The Job

JULY 29, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 29, 2010 Treating Job Candidates Badly: Why It May Come Back to Haunt Employers Everyone has a bad interview story. Have you ever been treated badly in an interview?

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Service Untitled

OCTOBER 7, 2010

Click “read more&# to read the interview. Question: How do you approach design and how do you use your phone menu? Answer: We use the phone menu to identify how we should route each call. Recommending they hold on to the phone number if there is anything else we can do to assist them.

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Job Advice Blog

MAY 30, 2010

Put your name, phone, email and address at the top of the page. On page two your name, phone and email should appear. Alex Alex Freund says: May 31, 2010 at 12:17 pm Excellent article Debra. Do not over use italics, underline, bold or other features that will make your résumé distracting. - Yet EVERYBODY needs to have one.

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Service Untitled

SEPTEMBER 3, 2010

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Make or Break Moments

JULY 20, 2010

The book is divided into ten categories: Greeting Customer-Focused Involve Associates Involve Customers Make it Easy Make it Right Offer Value Phone Conversations Say Thanks Be Visible Each section offers quick and easy-to-implement suggestions for ways to put customers first in your business. It is also true with our customers.

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Stephanie LH Calahan

FEBRUARY 16, 2011

» Steph in the Media   The past few weeks have been active for me with interviews.  In the News February, 2011 Stephanie LH Calahan is interviewed by Janet Baker of Monticello Corporation and the Paper Tiger Software. You can listen below or read the  Paper Tiger Interview with Stephanie Calahan.

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Make or Break Moments

MARCH 9, 2010

Tags: BusinessWeek , customer first , customer focused , USAA Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Eat Your Career

AUGUST 12, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Instead, I have to celebrate with her over the phone. masha August 12, 2010 | 4:39 pm Heck Yes!

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Small Business Labs

MARCH 15, 2011

Network Solutions recently released its 2010 State of Small Business report and it has lots of interesting information, including data on social media usage by small businesses. The State of Small Business survey uses phone interviews and samples in a manner that insures the survey respondents are representative of the entire U.S.

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Service Untitled

FEBRUARY 26, 2010

Leave a Reply « How to effectively complain over the phone Do toll-free numbers help customer service? Service Untitled The blog about customer service and the customer service experience. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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Make or Break Moments

DECEMBER 16, 2009

One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence. Yet, a phone call appeared to be more important than engaging me in even trivial conversation. Lesson Learned: One way to create sales is to get people into the store.

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Loosely Speaking

JULY 26, 2010

July 2010 Podcast Program Notes. Tara and I learned a LOT from this interview about considerations we should all realize when we are using the space, electricity, and wifi at cafes, coffeehouses, and restaurants for business purposes. Online: www.cupperscoffee.com Phone: 928.445.1636. Episode 2: March 2010.

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Stephanie LH Calahan

JANUARY 8, 2011

Work With Stephanie « Listen Live to Stephanie on Edge of Change - Interview with the Experts #Productivity #Organization | Main | My Theme for 2011: Decisive Productive Action » Listen Stephanie Talks About #Organizing Myths on the Active Christian Media Show You are invited! Have questions you want to make sure I answer?

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Make or Break Moments

DECEMBER 21, 2009

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. Make sure your website is doing its part to capture the reader’s attention and get them to pick up the phone so you can do your magic.

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Make or Break Moments

JULY 28, 2010

Tags: building relationships , make or break moments , sales approach Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Service Untitled

AUGUST 26, 2010

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

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Interviewing Customer Service Credit Card Networking 40

Make or Break Moments

AUGUST 10, 2010

Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.

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Make or Break Moments

JULY 14, 2010

Jay Izenman • This is it, Answer the phone!! There is no better thing to build a customer relationship then answering the phone, getting back to people and just making them feel wanted as a customer. I love the lively discussions that happen on LinkedIn in the various groups.

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Make or Break Moments

MARCH 12, 2010

Even online retailers need phone support (there’s nothing worse than going to a website and having to unravel the great mystery of figuring out how to contact them beyond the FAQ list!) Out-serve competitors (don’t bash them – just be better!) If you were going to add to the list – what would you add?

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Make or Break Moments

JANUARY 20, 2010

Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. I was talking with Business Coach and Professional Speaker Leslie Ungar of Electric Impulse Communications about customers.

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Professional Assistant Blog

MARCH 28, 2008

Home About Me Advertise Get A Job With A Thank You Letter By The Professional Assistant on Friday, March 28, 2008 Filed Under: Job Seeking , Productivity D id you just get out of an interview ? I appreciate your time and consideration in interviewing me for this position. My phone number is (XXX) XXX-XXXX. Great post Richard.

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On The Job

MAY 6, 2011

"You sounded blonde on the phone!" So, it's critical that you make sure you're on the right track when going for an interview or while at work. million plastic surgery procedures , such as facelifts, breast augmentations and Botox, were done in 2010 — a 5% increase from the year before. I'm a brunette. Always have been."

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Small Business Labs

SEPTEMBER 7, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   We also use iPads at Emergent Research. 

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On The Job

AUGUST 2, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 2, 2010 3 Ways to Quit Being So Rude With Technology In the good old days, you put in your time at work then went home. August 6, 2010 6:27 AM Anita said.

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The Small Business Blog

FEBRUARY 21, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Top 5 Tips for Hiring New Employees by Stefan Töpfer on Feb 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners.

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On The Job

AUGUST 23, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 23, 2010 7 Tips for Getting Off to a Great Start in a New Job Its a tough time to be entering the workforce. Answer the phone correctly. "Yo!" is not the proper way.

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Make or Break Moments

FEBRUARY 25, 2010

I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. Deborah Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Thanks so much for sharing.

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Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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On The Job

JULY 13, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, July 13, 2010 Can Your Workplace Survive if You Take a Vacation? July 13, 2010 8:14 PM Anita said. That’s right – stop spinning on its axis. Establish boundaries.

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On The Job

JANUARY 26, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, January 26, 2010 3 Ways to Give the Best of Yourself Mute. To catch a deep breath when there are ringing phones and buzzing pagers and deadlines and endless workloads?

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Laughing all the Way to Work

DECEMBER 5, 2009

.© Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. 5, 2010 at 12 p.m. How true that is! GET TO KNOW YOUR CO-WORKERS.

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Make or Break Moments

MAY 20, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. I was invited to speak on Earning Customer Loyalty - a great passion of mine, but the best part of my day was the keynote presentation by Anita Campbell of Small Business Trends.

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Make or Break Moments

JANUARY 29, 2010

His phone is turned off – probably to avoid my text messages – and the silence is killing me. Tags: Drew McLellan , Events Bot , follow up , online events management , silence is deadly Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. So I focus on work.

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