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International Virtual Assistant Day 2009

Loosely Speaking

Although it is necessary to make this adjustment in the OIVAC schedule, organizers are happy to confirm that the International Virtual Assistant Day (IVAD)Celebration will be held, as originally planned, on May 15, 2009. Get Loosely Speaking Products. And at the same scheduled 5 pm ED time!

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Take Control of Your Customer Service with These 6 Tips

Success

Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. Businesses have to care about their people both internally and externally. Don’t allow inconsistency internally, either.

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. Lexi Gunther went from being a high school dropout to being a well-paid, EA Team Lead.

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Pizza Redo: Domino’s Sizzling Secrets

Success

In a 2009 survey of consumer taste preferences, Domino’s and Chuck E. Willing to admit reality and improve his product, Doyle could have tried any number of turnaround strategies to improve Domino’s pizza. But to start by simply acknowledging his product was subpar? Cheese tied for last among the major pizza chains.

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To boost productivity in the UK, we need to think big and different

Workplace Insight

The decline in UK productivity since the Great Recession of 2008/2009 has been a matter of concern for business leaders, policymakers, and economists alike. Most industries have large inefficiencies which represent a major opportunity and the potential for productivity gains is enormous. So how do we address this?

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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

A brand is the sum of the messages, interactions and experiences that a customer has with your products, services and people. The marketer produces messages, products and services. Consider Tropicana’s 2009 revamp of the established image on its orange juice packaging—the drinking straw stuck into a fresh orange.

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Why Everyone on Your Team Should Embrace a Sales Mindset

Success

I’m sure there are some who happen to have such an innovative product that they achieve a level of success they never dreamed possible, but I ask, what could they have achieved had they understood how to truly help people get what they want and need? This article was published in May 2009 and has been updated.

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