Small Business Labs

APRIL 4, 2017

As we pointed out in the 2008 Intuit report The New Artisan Economy : … by the beginning of the 21 st century, ownership of large-scale infrastructures no longer determined business success in a growing number of industries. .  Coworking turned a fixed cost (long term lease) into a variable cost (month to month membership). 

Restaurants 178

Restaurants 2007 2008 Customer Service 178

Small Business Labs

OCTOBER 30, 2014

According to several recent articles the financial problems of millennials is leading to changing behaviors and purchase patterns as well as broader societal shifts.   For example, the New York Times article No Picket Fence: Younger Adults Opting to Rent focuses on the shift away from home ownership and towards renting by young adults.

2008 100

2008 2014 Retirement Health 100

Make or Break Moments

JUNE 9, 2010

I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I’ve bought furniture there before – a dining room set, some end tables, and I’ve been happy with the purchase. That’s him sitting in the new chair. He’s 19. I asked for Chuck and he remembered me.

Customer Service 100

Customer Service 2009 Purchasing 2008 100

Eat Your Career

JANUARY 14, 2019

In 2008, things got really crazy. My blog was actually purchased by a start-up company (an online community for admins) and I was hired to help build it. I was no longer an anonymous admin; I was officially seen as a leader in the admin field. I was being interviewed by major news publications!

Administrative Professionals 258

Administrative Professionals Social Media IAAP Networking 258

Professional Assistant Blog

OCTOBER 21, 2008

By The Professional Assistant on Tuesday, October 21, 2008 Filed Under: Productivity A re you the person that purchases stationary and other items for your department? There are some companies that, unfortunately, don’t allow for purchases such as stationary , fax machines , toner , etc.

2008 100

2008 Cubicle Fax Google Docs 100

Make or Break Moments

SEPTEMBER 3, 2010

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

Credit Card 100

Credit Card Customer Service 2009 2008 100

Clutter Coach

OCTOBER 20, 2015

by Originally posted 2008-01-25 11:48:11. Put your purchases away as soon as you come home from the store, for example, even if it means walking all over the house. Republished by Blog Post Promoter Author and "Organizing Lady" Sandra Felton has written many books about organizing for "messies."

2008 100

2008 AT&T Purchasing Email 100

Make or Break Moments

JUNE 15, 2010

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. He’s just following the sales pitch; thrilled when anyone makes a purchase. It is quite an experience. At least financially.

Customer Service 100

Customer Service 2009 2008 2010 100

Office Organization Success

JANUARY 6, 2011

The Easy Office Organization Home-Study Program has been extremely popular since I launched it in September 2008, but over the past couple of years several of you have come to me and asked if it’s available to purchase all in one go as you didn’t want to have to wait a whole six months to get all of the information.

2011 100

2011 2008 Purchasing AT&T 100

The Small Business Blog

MARCH 28, 2010

Many equipment manufacturers offer free training to companies that purchase their products. Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Don’t overlook the usefulness of this.

Budget 100

Budget Training 2007 2008 100

Make or Break Moments

MAY 20, 2010

During his final year of baseball with the Cincinnati Reds I attended all of the home games, purchasing a bleacher ticket and sneaking my way down to the seats behind home plate. I once dated Johnny Bench. Now “dated&# is a relative term. I’d come early to watch the warm ups and stay for the game.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 4, 2010

So have your purchased your name as a URL? It was almost free. I set up a Wordpress.com blog and with the exception of the $9.95 at Name Cheap to buy my name, it just cost me the time it took to put it together. What have you done with it? Share your examples here. I’d love any suggestions for how to make the site better.

Customer Service 100

Customer Service 2009 2008 Social Media 100

The Small Business Blog

APRIL 21, 2008

Takeover Disasters by Stefan Töpfer on Apr 22, 2008 The process of taking over another company can be a very exciting time for you and your business, but it can very quickly turn into an unpleasant experience with serious lasting consequences. bookmarks for April 17th through April 22nd | AccMan Said on April 22nd, 2008 at 7:59 pm [.]

2008 100

2008 2007 2009 2006 100

Clutter Coach

MAY 4, 2014

by Originally posted 2008-01-25 11:48:11. Put your purchases away as soon as you come home from the store, for example, even if it means walking all over the house. Republished by Blog Post Promoter Author and "Organizing Lady" Sandra Felton has written many books about organizing for "messies."

2008 100

2008 AT&T Purchasing Email 100

Make or Break Moments

JULY 9, 2010

saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work. is celebrating their 35th year in business. Trust me – I know where of I speak – I kept Liquid Paper in business because of all the typing mistakes I’d make.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 11, 2010

“Oh yes, it was a great experience.&# “What made it so great?&# “I’m not sure, but I just felt good about my purchase.&# “Did you like shopping at the XYZ Store?&# we might ask them. How do you make your customers feel?

Customer Service 100

Customer Service 2009 2010 2008 100

Professional Assistant Blog

OCTOBER 2, 2008

Home About Me Advertise Contest: Best Stress Tips - Win $1500 By The Professional Assistant on Thursday, October 02, 2008 Filed Under: Productivity D o you feel stressed at work? No purchase is necessary to enter, so why not try your luck! Posted on 2 October, 2008 8:09 PM The Professional Assistant Hi Elizabeth, Exactly!

Stress 100

Stress 2008 Cubicle Google Docs 100

Office Dynamics

DECEMBER 18, 2011

A few years ago in late winter, I purchased a bunch of pussy willow stems at Costco. Nancy runs a creative writing and editing business, “Phrase, Ink” and published her first poetry book, “Paper Wait” in 2008. I took them home and plunked them into a large vase and added water. A few weeks went by.

2008 100

2008 Environment Purchasing Learning 100

Professional Assistant Blog

SEPTEMBER 22, 2008

By The Professional Assistant on Monday, September 22, 2008 Filed Under: Organize , Productivity A re you asked to make reservations for your manager(s) at particular restaurants? Home About Me Advertise Restaurant Reservations - Find An Open Table Online! Do you feel that you could be doing this faster?

Restaurants 100

Restaurants 2008 Cubicle Google Docs 100

Professional Assistant Blog

OCTOBER 15, 2008

By The Professional Assistant on Wednesday, October 15, 2008 Filed Under: MS-Access , MS-Excel , MS-Outlook , MS-PowerPoint , MS-Word , Productivity Y ou receive an e-mail from your manager. If you are interested in purchasing a copy, you can find Adobe Acrobat products here. Home About Me Advertise Need To Create a PDF? Dont Panic!

PDF 100

PDF 2008 Cubicle PowerPoint 100

Make or Break Moments

AUGUST 9, 2010

She hollered out one day a couple months ago “Deb – the hoola hoops that you wanted just came in – they are on aisle two.&# I had mentioned wanting to purchase a bunch of hoola hoops for another friend of mine LAST FALL and yet she remembered. She remembered her customers – knew what they liked.

Customer Service 100

Customer Service 2010 2009 2008 100

The Small Business Blog

MAY 16, 2010

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Top 5 Ways of Being More Efficient in Business by Stefan Töpfer on May 17, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners.

2007 100

2007 2008 2006 2009 100

Professional Assistant Blog

OCTOBER 29, 2008

(CRM) Video Tutorials By The Professional Assistant on Wednesday, October 29, 2008 Filed Under: Productivity A re you using ACT! If you’re looking to purchase ACT! as your client relationship manager (CRM)? for your company, click here. This same thing happened to me as well as one of my readers.

2008 100

2008 Cubicle Google Docs 2007 100

Clutter Coach

MARCH 9, 2013

Originally posted 2008-01-25 11:48:11. Put your purchases away as soon as you come home from the store, for example, even if it means walking all over the house. Republished by Blog Post Promoter Author and "Organizing Lady" Sandra Felton has written many books about organizing for "messies."

2008 100

2008 AT&T Purchasing Email 100

Make or Break Moments

JUNE 4, 2010

Ever since his book Tribes came out and he invited the hale and hearty to purchase his book sight unseen two months before publication and join his TRIIIBES ning and band together – I have been a fan. On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate.

Customer Service 100

Customer Service 2010 2009 2008 100

Professional Assistant Blog

SEPTEMBER 4, 2008

Home About Me Advertise Labelling The Features In Microsoft Word By The Professional Assistant on Thursday, September 04, 2008 Filed Under: MS-Word , Productivity D o you create letters or labels in Microsoft Word ? This corresponds to the type of label, depending on size and how many labels per sheet.

Microsoft Word 100

Microsoft Word 2008 Cubicle Google Docs 100

Make or Break Moments

JANUARY 7, 2010

If the prospects that leave your business without purchasing were surveyed, what would be the reason they walked? Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? How much is that costing you?

Customer Service 100

Customer Service 2009 2008 2010 100

Professional Assistant Blog

FEBRUARY 14, 2008

By The Professional Assistant on Thursday, February 14, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you find that you write the same e-mails over and over again? You can use either an online service called LetterMeLater.com or purchase SendLater for Microsoft Outlook. Of course there is. Thanks for the great tips!

Microsoft Outlook 100

Microsoft Outlook 2008 Cubicle Google Docs 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. She’d read that this newest generation was taking on traits of their grandparents; embracing the homemade handicrafts. Well, you know how sometimes you hear something and then later in the day it is confirmed by a different source?

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JUNE 20, 2010

If they are unhappy with their purchases, work hard to repair the relationship between businesses. Make sure they know exactly how your products and services can help their business succeed. You need to convince them that you can help cut costs or beat the competition. Keep following-up over a period of time. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 17, 2008

Change of Business Ownership by Stefan Töpfer on Mar 17, 2008 An important consideration for a small business owner when looking towards the future is the possibility that the ownership of their business may change. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

2008 100

2008 2007 2006 2009 100

Professional Assistant Blog

DECEMBER 28, 2007

Many online companies provide webhosting domain but a thorough knowledge is required to purchase it. The online backup stores online data and keep its record for security and recovery purposes. Wireless internet cafe are not very common, but people are asking for it day and night. Thus blogging is becoming the norm at these cafés.

2008 100

2008 Google Docs Cubicle 2007 100

Eco-Office Gals

JUNE 26, 2013

Discover launched the first biodegradable credit card years ago – in 2008! This allows us all to be in constant access with our accounts, eliminating the need for personal receipts from gas stations and other personal purchases. Some credit card companies have begun the pursuing the development of biodegradable credit cards.

Credit Card 100

Credit Card Carbon Footprint Environment 2008 100

Make or Break Moments

JANUARY 29, 2010

If only 10% of them purchased, my classes would have been filled yesterday. This is my first time using their service and could have been a long and mutually beneficial relationship as I am now using their premium service. But no communication isn’t sitting well with me. Silence from Events Bot is not helping my business or theirs.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 25, 2010

Were they suggesting a second pair purchase? As was my practice during my visit, I kept an open ear to the customer conversations to see how the customers were treated and to critique the sales conversation. Were they asking questions about lifestyle? Were they making recommendations based on those facts?

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MAY 20, 2010

If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website? Isn’t the goal to make it easy for our customers/prospects to do business with us? You Betcha! So what is the first step?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Service Untitled

DECEMBER 23, 2013

In December 2008, John Palmer ordered a desk toy and key chain from KlearGear.com; the entire purchase added to less than $20. ” The Palmers say this clause was added after they purchased the items, citing their 2008 customer agreement which they found.” So let’s start from the beginning.

Legal 40

Legal 2008 Customer Service Purchasing 40