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Help Desk

Practically Perfect PA

Stapler and staples – Always always get the best stapler your company can afford and use the same brand staples as the stapler. I know this sounds silly but how frustrating is it when you can’t staple a few bits of paper together… trust me it will save you so much time having a decent stapler! Other bits and bobs.

Staples 100
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15 social media and technology trends for 2015

Practically Perfect PA

Our mobile phones are already an integral part of our lives but in 2015 o ver 3 billion people will only access the internet by phone next year. The PA community continues to grow on Twitter and I find this is where I spend most of my time interacting with other assistants. Mobile ready. Smart virtual personal assistants.

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10 ways assistants can improve their productivity

Practically Perfect PA

I will go back and forth to it; check my emails, answer a phone call, make a coffee or just generally procrastinate. The next day in the office show your Executive how much work you actually managed to do while still being totally available to them by email or phone. Set deadlines for completing each task. I hated it.

Staples 100
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Colour Coding Works.

Laughing all the Way to Work

I was in back-to-back Committee meetings and I decided to use two different colours of folders, a blue one for the Committee members, with an attendance sheet stapled to the inside cover for my purposes, along with their meeting packages, and a red one for the Chair with everything the Chair was going to need. 5, 2010 at 12 p.m.

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Best Business Technology for Small Businesses & Their Owners (28 ideas from them to you!)

Stephanie LH Calahan

" That is what I heard from her as we were talking on the phone.  Wordpress is not just a software, but a platform for managing, creating and publishing information on the Internet without having any technical and programming skills. Record Your Phone Calls Like A Pro. My Phone Is Phenomenal!   OK! 

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.) Having to repeat information to multiple agents or to the same agent.