Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Your company may have a policy on how they want you to address people in external business e-mail. Jane Watson of J. Who are you?

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2008 2007 Cubicle Fax 100

Service Untitled

APRIL 8, 2010

Not only does that have the potential for costing a business huge losses, but it is indicative of an agent who just wants to get off the phone or out of a situation without mediating or solving the problem logically and fairly. Companies need a united front and have to work front and back offices to become efficient. There was the.

Customer Service 40

Customer Service Training Etiquette Confidence 40

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APRIL 5, 2010

The company has developed software explicitly designed that allows it to ship orders the same day until 6:00 PM and has negotiated discounted rates with the major shipping carriers. The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight.

Customer Service 40

Customer Service Etiquette Clothes Negotiating 40

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FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

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2010 Customer Service Restaurants Etiquette 40

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MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. Liberal return policy.

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Customer Service Policies Purchasing AT&T 40

Service Untitled

FEBRUARY 19, 2010

Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions. This is where standards of KPI or Key Performance Indicators come into play.

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Verizon Customer Service Phones Etiquette 40

Service Untitled

APRIL 16, 2009

For the company, it’s upselling disguised as a policy. Something along the lines of “we can’t change the minimum charge policy, but while our team is there fixing the issue, maybe they could also look over other potential issues?&# Or at least to make you think about it instead of flat out refusing.

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Customer Service AT&T Policies Expenses 40

Men With Pens

NOVEMBER 19, 2009

I’ve found ways to incorporate software and technology into my fitness business. Octopus etiquette, indeed. I think that’s a given with any blog owner out there, who gets sick of seeing comments from Diet Solutions or Firewall Software instead of Jack or Joe or Sally. Look at me. Nicole Brunet´s last blog.

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2009 AT&T Gifts Training 40