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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. As you grow and your role evolves over time, the telephone skills you develop will become increasingly vital. What exactly am I talking about? As a telephone gatekeeper, you are a keeper of information.

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How To Practice Good Business Card Etiquette

Office Dynamics

Did you know there are etiquette rules for giving and receiving cards? There are many books that discuss this etiquette point. The post How To Practice Good Business Card Etiquette appeared first on Office Dynamics. We will be exchanging quite a few business cards at this upcoming event. Comment below and let us know.

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The Top 3 Skills That Make Administrative Assistants Stand Out

Office Dynamics

A savvy communicator knows how to get noticed and get their point across. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. Defining your distinct professional trademark—and learning how to leverage that in the workplace—will help you shape how others see you.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

Professional development books give insight on how to grow in our careers, grow as people and better approach work-related challenges, shifting work environments and new opportunities. In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills.

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Blog-a-Thon Bonus Announcement

Office Dynamics

The post Blog-a-Thon Bonus Announcement appeared first on Office Dynamics.

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Celebrating Administrative Professionals

Office Dynamics

Ideas on how to build better partnerships with your managers. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Tips to help you be more productive in your day. Strategies for setting priorities and taking control of your day.

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Living Your BIG & Bold Life [Upcoming Event]

Office Dynamics

The 5 Pillars that create a full life, how to harmonize (not “balance”!) The foundational competencies that support the 5 Pillars and how to embrace them fully at home and at work. How to turn a “busy life” into a “BIG and bold life” by breaking old patterns of thought and behavior. How to have a fulfilling life.