Office Dynamics

MARCH 12, 2015

It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. What about taking advantage of training from Skillsoft or an employee training through your company?

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Wishing you all the best with your training. Email etiquette.

Etiquette 100

Etiquette PDF Gifts Cubicle 100

Stephanie LH Calahan

MARCH 25, 2011

Collecting business cards or other forms of contact information is only the first step in networking.  Thanks to Peter Coombs of FRONTLINE Training & Consulting. And workshops or seminars are separated by the name of the trainer, especially if it was a big training event that lasted a few days. The business cards?

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Office Dynamics

DECEMBER 10, 2011

Rudeness isn’t just bad form: it’s bad business. Emily Post's Guide to Business Etiquette for the 21st Century. But rudeness isn’t just bad form: it’s bad business. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. E-mail etiquette. Social networking etiquette.

Etiquette 100

Etiquette PDF Gifts Cubicle 100

Service Untitled

AUGUST 31, 2009

I chose deal with it myself and was then able to print out a nice RMA form, along with a pre-addressed shipping label. Include the form in the package with the product you’re returning, mail it off, and then wait for the refund. they cover the postage for you.) It was very simple.

USPS 40

USPS Customer Service Etiquette 2006 40

Service Untitled

SEPTEMBER 25, 2009

If employees are walking around screaming or cursing, that’s obviously going to distract customers and lead them to form negative impressions of your company. While actual white gloves are more metaphorical in today’s time than they were 70 or 80 years ago, looking clean and tidy is necessary. Employees speak properly.

Customer Service 40

Customer Service Etiquette 2006 Restaurants 40

Laughing all the Way to Work

FEBRUARY 22, 2009

For my readers from other countries, you will note there is a section for foreign dignitaries and if you click on that it will give you the proper form to address just about anyone in the world. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

MAY 27, 2010

For instance, patients suffering from Parkinson’s disease may develop a form of mumbled speech still undetectable in normal conversation. According to Senior VP of Business Operations for Magnify, the program can detect a disease from the impact it has on a person’s speech.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Laughing all the Way to Work

NOVEMBER 7, 2009

If you have a few ideas or requests in your e-mail, it is best to set it out in point form so the person does not have to dig for it. Robbs drivers license; - A completed application form; and - a cheque or money order in the amount of $10 made out to the Ministry of Heath." Point being.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 1, 2009

I only use this if I have a form or something that I always want the current date on it. Training On-line 10 Things = Frustration "Mom, I'm sick!" If you change your mind later and decide you prefer another format, it is easy to go back and re-set the default in the same way as above. P.S. I Love You Happy New Year!

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. I am not a legal expert and do not claim to give any legal advice.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MARCH 15, 2009

If there are forms that need to filled in and it has a due date in June, I put those forms in the June folder with a bf date on it for a week before it is due. I create a corresponding Task reminder and write something like this: WAITBIN need to prepare form for production by March 23rd.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 5, 2009

If you know what works best for you and if your job is 80/20 on what you like then you can put up with the small stuff like filing and filling out expense forms. This is an important thing to know. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

DECEMBER 12, 2009

Put it in a folder for your boss’s signature in completed form, i.e. envelope clipped to letter and attachments. If you are sending the letter by regular mail, courier or registered mail, make sure you have the proper postage, courier slips or forms filled out. I usually put a sticky note on it for that as well.

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

NOVEMBER 1, 2008

Where I used to work we had a Mailroom and I would plunk what I needed in a tray with a form to tell them how I wanted it to turn out and return to get it when it was finished. I am good at some things, but not as confident in other things. For instance, I am horrible at collating. I liked that. Now I have to do it myself.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 27, 2009

All important information, but I knew I couldnt possibly retain much of what I was looking at in one sitting so I started to cheat and flip through a few tabs because I had to sign a form that I read the manual. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

Food, food and more food If your event requires food the venue will send you a banqet event form and you will need to estimate the amount of food you need. Highlight that date as well and put it in your Tasks with a reminder to get back to them with final numbers. I am not a legal expert and do not claim to give any legal advice.

Time Zones 100

Time Zones IAAP Negotiating International 100

Service Untitled

FEBRUARY 29, 2012

We used to have every twice a year, once a year, whatever, HR would email all the leadership teams so all the managers from all the different departments and stuff, and say okay, it’s review time and everybody gets an email of the most up–to–date review form and all that stuff. We used to do that. Let me take one step back real quick.

Interviewing 40

Interviewing Customer Service Skills Goals 40

BioTeams

NOVEMBER 9, 2019

We do this by looking at how Nature has employed the oldest and most evolved form of biological signalling, using chemicals to communicate through smell and taste, but appropriating it for the organisational context.

2019 65

2019 Collaborate Etiquette Time Zones 65

Office Dynamics

JANUARY 18, 2017

Daren Martin’s presentation on showing up like an owner – and not “just an admin” – provided many great examples of how we can choose to show up, from dress and grooming to meeting etiquette to original professional contributions.

Administrative Professionals 100

Administrative Professionals 2016 Mentoring Collaborate 100

On The Job

SEPTEMBER 9, 2009

The tension has grown as young workers enter a labor force where employers are closely watching costs, including those for recruitment and training. When I'm hiring, I want to see that someone else has already trained you in basic office expectations and just "how to be" in a workplace. I agree with Miguel.

2009 100

2009 AT&T Mentoring Skills 100

Laughing all the Way to Work

FEBRUARY 20, 2010

In its simplest form minutes are a record of discussion, decisions and actions to be taken and the date by when it needs to be completed. Lets enjoy our day together.© © Copyright Patricia Robb 2010 20 February, 2010 Minute taking made easier. Minute taking definitely isnt easy, but it doesnt have to be stressful.

Time Zones 100

Time Zones Agenda IAAP 2010 100

Success

MARCH 4, 2024

Hill’s principles are candid, some coming from his own experiences and others in the form of entertaining stories. Co-author Scott Schwertly, founder of Ethos3, a presentation design and training boutique in Nashville, Tennessee, offers a proprietary test to determine each individual’s strengths. This is a huge miscalculation.

UPS 288

UPS Social Media Etiquette Health 288

Service Untitled

NOVEMBER 28, 2012

She heads up the company’s executive training program, The Ritz-Carlton Leadership Center. ” Why is this important to customer service success and how do you train employees to recognize and act on unexpressed needs? Ranging from our first class card, which is the most popular form of recognition at Ritz Carlton.

Customer Service 40

Customer Service Training 2012 Interviewing 40

Success

NOVEMBER 16, 2023

Update your policies and procedures It’s time to bust out that dusty handbook (which is hopefully not in actual book form anymore). Training employees and staff to understand their feelings about other coworkers that stem from ‘I can’t trust them because we disagree’ is normal.

Management 290

Management Policies Stress Environment 290